Back

Royal Moore Subaru Nissan - Service Center

Hillsboro, OR

4.9
354 Reviews

354 Reviews of Royal Moore Subaru Nissan - Service Center

Sort by
November 17, 2021

I experienced courteous, friendly, prompt and thorough service during my visit. The facilities were clean and sufficient during my wait. More

by R W
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Royal Moore Subaru responded

R W, thank you for your kind words and this wonderful review!

November 14, 2021

Always a pleasant experience. Just wish we weren't 70 miles from dealership, so we could visit more often. Love the new and improved showroom/lobby/service buildings. A class act. Everyone very pleasa More

by wooly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Royal Moore Subaru responded

Wooly, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

November 11, 2021

I purchased new tires through the dealership. I was told that someone would call to confirm that they’d arrived, and that did not happen. Customer service in the service center was positive, friendly, and More

by mesign4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Royal Moore Subaru responded

Thank you so much for your input. We can certainly coach our service team to discuss this as an option during the time you purchase tires. Not every car needing tires needs an alignment. It sounds that in this case it may have been necessary.

November 10, 2021

Jefferson was very attentive and sincerely trying to do the best for a customer like me. More

by Takashi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jefferson lau
Nov 16, 2021 -

Royal Moore Subaru responded

Takashi, we're happy Jefferson took great care of you when you were in for service!

November 09, 2021

The work was done in a straight forward manner with no hassles, and they sent me home in a Lyft. More

by simonpierresmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Royal Moore Subaru responded

Very happy our service team took such great care of you.

November 08, 2021

Service department is very efficient, clean and timely. They promised my car back in an hour and it was ready within that time More

by Notacarguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Ahrens
November 02, 2021

I have always experienced prompt and courteous customer service when I've brought my car in for service. We have bought our last two vehicle from Royal Moore Subaru and have been happy with the sales proc More

by rubyquin
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember the names - sorry
Nov 06, 2021 -

Royal Moore Subaru responded

Happy to hear you had a good service experience with us!

October 29, 2021

This was our first visit to Royal Moore Subaru, and it was a great experience all around. We had a simple warranty repair which they took care of in one visit. Sacramento was great to work with, and we More

by gregdood
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2021 -

Royal Moore Subaru responded

Thank you so much for choosing Royal Moore Subaru service!

October 28, 2021

Reese made every effort to make sure that all of my car questions were answered. Seems very knowledgeable and very competent and very friendly. Will be feel confident to work with him again on my next v More

by C M L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reese Richardson
Oct 30, 2021 -

Royal Moore Subaru responded

C M L, we strive for a high level of customer satisfaction in all aspects of our dealership.

October 26, 2021

Jovanni O. was professional and to the point in looking at my Blue Book cash offer- in the purchase of my vehicle. Royal Moore purchased my 2018 vehicle for a very fair price. Thank you for taking that car More

by vanambu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovanni Olague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrel, Cheryl Krevanko
Oct 30, 2021 -

Royal Moore Subaru responded

Vanambu, thank you for your high star rating. We're happy to see that the experience with us when selling your car was excellent!

...
15
...