Back

Royal Moore Subaru Nissan - Service Center

Hillsboro, OR

4.9
354 Reviews

354 Reviews of Royal Moore Subaru Nissan - Service Center

Sort by
December 23, 2021

Jonathan makes the experience wonderful by always listening to what’s wrong and giving excellent service. More

by Corinne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Royal Moore Subaru responded

Hi Corinne, thank you for taking the time to leave a review for us at Royal Moore Subaru. We're happy we could meet your expectations!

December 20, 2021

Our dealer was communicative, and very informative. We took advantage of the trade up program and ended up with with a car that met our needs better. This all happened on the same day we took our 2016 ou More

by ga.hartling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not certain of the name? The people that helped us were great., Luis Lagunes, Derek Whitmore, Cheryl Krevanko
Dec 22, 2021 -

Royal Moore Subaru responded

Congratulations on your your new car. We greatly appreciate your business!

December 18, 2021

Thank you for an excellent service experience! The remodeled waiting area is great as well! More

by prantik.k.nag
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
Dec 22, 2021 -

Royal Moore Subaru responded

Prantik.k.nag, thank you for sharing your positive experience!

December 16, 2021

I was very pleased when our service contract was extended because of covid 19. They also helped to answer my questions. More

by Mr_t_942
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Royal Moore Subaru responded

Thank you for sharing, we appreciate it.

December 13, 2021

Svc Mgr had a good attitude and was helpful. I would suggest that the workers who do the multi-point inspection should actually check off the items they check on the list and write down comments for any More

by teaman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Royal Moore Subaru responded

Thank you so much for your feedback. We greatly appreciate it and will work on during our continued efforts to improve.

December 08, 2021

If giving Royal Moore Subaru a 10 was an option I would give it!!! Overall, GREAT SERVICE AND SUPER FAST! They estimated a 2 hour wait and were done in 1. To quote Arnold S., "I'll be back!" More

by bonniepj65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Royal Moore Subaru responded

Bonniepj65, thank you so much for the positive review!

December 04, 2021

Easy to check in; comfortable waiting area with wifi; Jefferson Lau gave me timely updates with recommendations on areas to watch (rear brakes, fluids). More

by cynful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jefferson Lau
Dec 06, 2021 -

Royal Moore Subaru responded

We are very happy to hear about your service experience with Jefferson and our team! Thank you so much for sharing.

November 22, 2021

I love my Subaru Forrester touring models. I get my oil change regularly at the dealership because I don’t want to have to reset my own well. More

by C.j.barnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Weslow-Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sacramento Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Krevanko
Nov 24, 2021 -

Royal Moore Subaru responded

We appreciate your business!

November 21, 2021

I have my oil changed and they recommended air filter to be replaced. I declined since I can do it myself for more than half the price. I did notice my washer fluid and radiator not taped off. Both below I More

by Kuw36
Recommend Dealer
Yes
Employees Worked With
None of the above
Nov 22, 2021 -

Royal Moore Subaru responded

Thank you for the great feedback. We would love for you to reach out to our service manager for additional detail. Bill Rush at 503-640-5660

November 18, 2021

Great and fast service. My car was ready in less than one hour and the staff was very attentive and nice More

by anamelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Royal Moore Subaru responded

Thanks for the positive star rating, Anamelo! We hope to see you again! Anamelo, your satisfaction is our top priority.

...
14
...