Royal Moore Subaru

Everyone makes you feel like you are part of a bigger family. My experience was only for a routine service but I would expect the same for anything else. family. My experience was only for a routine service but I would expect the same for anything else. More

The people were very nice and helpful. The purchase was fast and professional. I will be coming back again in the future, if buying a new car. Thank you 😊 was fast and professional. I will be coming back again in the future, if buying a new car. Thank you 😊 More

The new service center is fully open now, and the team is doing everything to keep us safe and serviced. My assigned technician kept me informed and showed me pictures of my filters which, after the wildfir doing everything to keep us safe and serviced. My assigned technician kept me informed and showed me pictures of my filters which, after the wildfires, needed replacing. He let me know how long that would take and everything was as promised. Thanks. More

A distracted driver recently ran a red light and destroyed our 2018 Outback. It was a pleasure to work with Terri Thorud to replace with 2021 Outback. destroyed our 2018 Outback. It was a pleasure to work with Terri Thorud to replace with 2021 Outback. More

Came in when 'Check Engine' light and others appeared. Worked with Sacramento Torres to complete diagnostics and determine it was a unique problem to our 2017 Subaru Legacy which was quickly resolved once Worked with Sacramento Torres to complete diagnostics and determine it was a unique problem to our 2017 Subaru Legacy which was quickly resolved once diagnosed. More

We were very pleased with the service we received when we brought our car in for a regular maintenance. The staff was friendly and efficient and communicated well with us. brought our car in for a regular maintenance. The staff was friendly and efficient and communicated well with us. More

Having never done this before I was impressed with the kindness, patience and understanding of the employees I dealt with. Much easier than I thought it would be. kindness, patience and understanding of the employees I dealt with. Much easier than I thought it would be. More

Jim, our salesman was knowledgeable, helpful and gave us very good information. He was friendly, gracious and never came across as a salesman, more like a neighbor. The rest of the staff was also friendly very good information. He was friendly, gracious and never came across as a salesman, more like a neighbor. The rest of the staff was also friendly and nice. More

Royal Moore sales rep Art provided good customer service. He went out of his way to find the exact car we were interested in down to every detail. He worked with us on pricing and service options. Appreci He went out of his way to find the exact car we were interested in down to every detail. He worked with us on pricing and service options. Appreciate him taking the time to get us started on learning the many things the forester touring has to offer. More

I don't know which employee worked on my car. However, the service department got me in right away, even calling me the day of my appointment and getting my in earlier. Once there, they explained the whol the service department got me in right away, even calling me the day of my appointment and getting my in earlier. Once there, they explained the whole process to me and the waiting area was extremely clean with lots of hand sanitizer available. To me, getting an oil change is an annoying chore but they made it easy and as quick as possible. More