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Royal Moore Subaru

Hillsboro, OR

4.9
3,469 Reviews
At Royal Moore Subaru, please review our extensive inventory of Subaru cars, and SUV's, including the Subaru Crosstrek, Forester, and Impreza. We work hard to get you into the vehicle you have always wanted. That new Subaru is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available in Hillsboro, Oregon. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Royal Moore Subaru, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Hillsboro, Oregon facility. At Royal Moore Subaru we offer a Lifetime Powertrain Warranty on every new Subaru we sell! Moore is Who We Are! Royal Moore Subaru service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Royal Moore Subaru service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. At Royal Moore Subaru, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us or call our Internet Department at 503-640-5660.
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1326 SE Enterprise Cir

Hillsboro, OR

97123

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Showing 3,469 reviews

December 06, 2020

Haven't been by since the remodel and I have to say it looks amazing. I think the only thing I have to complain about is the lack of parking spots. More

by selkie47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan
Dec 11, 2020 -

Royal Moore Subaru responded

We really appreciate your great feedback!

December 03, 2020

Art and TJ helped make the purchase of a new Subaru Forester a painless experience with quick responses and a professional and friendly approach . Thanks to Chris as well. More

by Sanjay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ, Arturo Cisneros
Dec 05, 2020 -

Royal Moore Subaru responded

Congratulations on your new Forester! Thank you for choosing Royal Moore.

December 03, 2020

So overall the experience was very good. Buying a car is just a stressful experience and it really should not be. It would be nice to just know that everyone is getting the best possibly and same price. J More

by P&T
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovanni Olague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2020 -

Royal Moore Subaru responded

Thank you for taking time to write a review for us. We certainly understand the fear and stress when it comes to purchasing a new vehicle and we certainly do our very best to provide everyone with a great price and fantastic customer service. Thank you for choosing Royal Moore.

December 01, 2020

Jim was extremely helpful and attentive to my needs and wants. Answered all my questions. Very knowledgeable of the model I was interested in. Very professional, patient and fun. More

by ritzjj9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sacramento, Jake Norquist
Dec 05, 2020 -

Royal Moore Subaru responded

In and effort to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.

November 30, 2020

Emmylea answered all of my questions during our FaceTime call today. She was super helpful and found resources for upgrades for my car. Highly recommend. More

by Katrina Fournier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2020 -

Royal Moore Subaru responded

We have certainly had to adapt to the recent changes and it's great to hear that we did such an amazing job helping you better understand your vehicle over FaceTime. The team at Subaru will always be at your service.

November 29, 2020

I brought the Crosstrek in to your Service Department for a regularly scheduled maintenance service prior to ski season beginning. All things were exactly as they should be. Your newly remodeled Service ar More

by familiacastagno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Nov 30, 2020 -

Royal Moore Subaru responded

Thank you so much for sharing your experience with our service department!

November 28, 2020

Excellet pre appointment interaction and good rapport. Timely and quick turnaround. About the only thing would be more clear directions on the dropoff since the service area changed. More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reese Richardson
Nov 30, 2020 -

Royal Moore Subaru responded

Larry, we will be sure to share your experience with Reese and our service department. Thank you.

November 24, 2020

Wonderful service as usual. Justin was professional and polite and the service was done to my satisfaction in a timely manner. I would recommend Royal Moore Subaru service to anyone looking for a quality More

by TtamNoslot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Asman
Nov 28, 2020 -

Royal Moore Subaru responded

Thank you for using our service department!

November 22, 2020

The employees there are courteous, helpful, friendly and cheerful, even in these pandemic times. Their attention to detail in reviewing the service done to my car was appreciated. I have buying and servic More

by Artrasdewolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown service rep
Nov 28, 2020 -

Royal Moore Subaru responded

We appreciate your positive review! Thank you.

November 20, 2020

I want you to know with all the debacle from other staff members, Jordan went above the call of duty as a sales associate. Troy More

by T.A. King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan McNelly, Brent Arritola
Nov 22, 2020 -

Royal Moore Subaru responded

Thank you for sharing your experience with Jordan at Royal Moore.

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