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Royal Moore Subaru

Hillsboro, OR

4.9
3,476 Reviews
At Royal Moore Subaru, please review our extensive inventory of Subaru cars, and SUV's, including the Subaru Crosstrek, Forester, and Impreza. We work hard to get you into the vehicle you have always wanted. That new Subaru is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available in Hillsboro, Oregon. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Royal Moore Subaru, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Hillsboro, Oregon facility. At Royal Moore Subaru we offer a Lifetime Powertrain Warranty on every new Subaru we sell! Moore is Who We Are! Royal Moore Subaru service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Royal Moore Subaru service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. At Royal Moore Subaru, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us or call our Internet Department at 503-640-5660.
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1326 SE Enterprise Cir

Hillsboro, OR

97123

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Showing 3,476 reviews

February 02, 2021

Enjoyed my chat with Emily. She answered EVERY question I had. Her explanations were easy to follow and to the point. She took her time and didn’t make me feel rushed!! I will call her when I have more ques More

by copperjohn07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovanni Olague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Royal Moore Subaru responded

Thank you for taking the time to share your experience with our Subaru team.

February 01, 2021

Jordon was amazing from the first initial contact over email with my husband to the day we went in to test drive. He heard everything that was said and made what we were looking for happen. Jake made pape More

by Bonn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Norquist, Jordon Mcnelly
Feb 02, 2021 -

Royal Moore Subaru responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Bonn. Thank you and we hope to see you again!

February 01, 2021

First off, Subaru is an excellent brand of vehicles. Secondly, Royal Moore has great employees. It was the caring and reaching out of CJ Fredrickson that made us choose to shop with Royal Moore. He h More

by metamorphis0323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake, , Christian Fredrickson
Feb 02, 2021 -

Royal Moore Subaru responded

Congratulations on your new Subaru!

Feb 02, 2021 -

metamorphis0323 responded

The only reason we didn't give a "5 Star" for customer service is that we didn't drive off knowing how to operate all the equipment on our vehicle and it caused a little concern regarding the back wiper.

February 01, 2021

Emmylea Williams was great, patient and knowledgeable. She was helpful and answered most of my questions. The ones she couldn't answer, she made sure to note them down and follow-up later. More

by RG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Royal Moore Subaru responded

We really appreciate your great feedback!

January 31, 2021

Art was fantastic! Everyone else was great also, highly recommended. Would buy again if I’m looking for another new car to purchase. Thank you! More

by Brandimm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arturo Cisneros
Feb 02, 2021 -

Royal Moore Subaru responded

Brandimm, we really appreciate your positive review!

January 30, 2021

We had a great experience at Royal Moore! Jordon and Emmylea were both knowledgeable and working with them couldn't have been easier. The price was right and the paperwork quick and easy. More

by HB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordon Mcnelly
Jan 31, 2021 -

Royal Moore Subaru responded

We appreciate your business, thank you.

January 29, 2021

As awkward as a FaceTime Subaru lunch and learn is, she made it fabulous lol easy to talk to and addressed all questions and explained everything in English lol wonderful experience!! More

by hntrcarrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arturo Cisneros
Jan 31, 2021 -

Royal Moore Subaru responded

Very pleased that your purchase and delivery of your vehicle was handled with professionalism and quality service!

January 29, 2021

Emmylea made it very convenient to conduct my Love Encore meeting via FaceTime. She reviewed all of the bells and whistles on my new Crosstrek Hybrid, answered all of my questions and followed through on a c More

by gtkibe
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2021 -

Royal Moore Subaru responded

Thank you for taking the time to share your experience!

January 29, 2021

Good. They were very helpful and kind, they answered all of my questions and were flexible with my schedule. Only spent one hour in the store through the whole process. More

by monroee3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2021 -

Royal Moore Subaru responded

Thank you for your great review!

January 28, 2021

The entire experience from car shopping, personal sales rep., detailed info. about the vehicle, no pressure, was excellent. EmmyLea provided additional support in getting to know my new car; I truly feel More

by sdjrrg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Norquist, Matt Miranda, Recan Rasheed
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