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Royal Moore Subaru

Hillsboro, OR

4.9
3,477 Reviews
At Royal Moore Subaru, please review our extensive inventory of Subaru cars, and SUV's, including the Subaru Crosstrek, Forester, and Impreza. We work hard to get you into the vehicle you have always wanted. That new Subaru is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available in Hillsboro, Oregon. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Royal Moore Subaru, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Hillsboro, Oregon facility. At Royal Moore Subaru we offer a Lifetime Powertrain Warranty on every new Subaru we sell! Moore is Who We Are! Royal Moore Subaru service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Royal Moore Subaru service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. At Royal Moore Subaru, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us or call our Internet Department at 503-640-5660.
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1326 SE Enterprise Cir

Hillsboro, OR

97123

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Showing 3,477 reviews

February 10, 2021

Jake and CJ WERE AWESOME!I would recommend Royal Moore Jake and CJ WERE AWESOME! I would recommend Royal Moore Subaru to friends. The car and test drive and financing were all excellent. Thank you! More

by runnerya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovanni Olague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Norquist, Christian Fredrickson
Feb 14, 2021 -

Royal Moore Subaru responded

Very pleased you were happy with the service CJ and Jake provided! Feel free to reach out if any further questions come up.

February 10, 2021

The new service arrangement is really nice. It took a minute to figure out the new layout, but is nicely done. The waiting area is a winner too! Friendly employees kept me informed and service was faster More

by jdrotar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovanni Olague
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2021 -

Royal Moore Subaru responded

Thank you for your review, we look forward to seeing you next time.

February 09, 2021

Excellent service! Fast, friendly, easy and uneventful! They were ready for me! They even called a lyft service to get me home! And my care was ready at the exact time they said it would be done by! More

by rittatore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2021 -

Royal Moore Subaru responded

Thank you much for sharing your experience with our service department. We are pleased to know that you were well taken care of for your service!

February 09, 2021

Emmylea did an excellent job of answering my many questions and going over the many technical features. I really appreciate this service that she provided. She is a big asset to Royal Moore Suburu! T More

by marybr41
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Harris
Feb 14, 2021 -

Royal Moore Subaru responded

She is a great value to Royal Moore and our customers! If any other questions come up please let us know.

February 08, 2021

Working with Ryan was a pleasure! I really appreciated his professionalism and low key approach. I did not feel at all pressured to buy. Ryan answered all of my questions, let me take the car for a nice t More

by chris4644
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Harris, Christian Fredrickson
Feb 14, 2021 -

Royal Moore Subaru responded

Hi Chris! We're so happy Ryan was able to help you out!

February 07, 2021

Staff was friendly, and excellent customer service. The process was easier than expected. Subaru staff was able to answer all my questions and help me every step of the way. More

by g.mo007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Cisneros, Derek Whitmore
Feb 08, 2021 -

Royal Moore Subaru responded

G.mo007, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.

February 07, 2021

Thank you Emmylea Williams for the white glove treatment for our 2021 Crosstrek. You answered all of our questions and covered some things we didn’t know. Great service even for the base model. More

by jmasanga24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Royal Moore Subaru responded

HI, thank you for taking the time to leave a review for us at Royal Moore Subaru. We're happy we could meet your expectations!

February 06, 2021

We had a great experience from start to purchase. Only complaint, shouldn’t take 4 hrs for paperwork to be completed after negotiations and with an appointment. Time is valuable. More

by Happy, but hard to be patient
Recommend Dealer
Yes
Employees Worked With
Nathan Hines
Feb 07, 2021 -

Royal Moore Subaru responded

Congratulations on your new Ascent! Very pleased to hear you're happy with Nathan's service! It did take a while to complete everything during your purchase, which does happen from time to time when we are busy and get backed up. If you have any questions on your new car, please feel free to reach out. We are more than happy to help!

February 05, 2021

Wow the new service area is something you all should be very proud of. It is nice to be out of the weather, and to be met with a service rep. The layout of the waiting area is very nice looking and comf More

by bobcatbob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
See text above
Feb 07, 2021 -

Royal Moore Subaru responded

We are very proud of our new facility and the additional space we now have have that was not available to us in the past. Particularly during such difficult times.

Feb 07, 2021 -

bobcatbob responded

Yes it is very nice. The people working at you dealership is something to be proud of as well. Thanks

February 05, 2021

This dealership has always been very good with attention and prompt service. The staff is very friendly and go over the top to help with anything you need. More

by jr.or.richardson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reese Richardson
Feb 07, 2021 -

Royal Moore Subaru responded

Thank you for choosing Royal Moore. We greatly appreciate your business!

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