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Royal Moore Subaru
Hillsboro, OR
2,938 Reviews
At Royal Moore Subaru, please review our extensive inventory of Subaru cars, and SUV's, including the Subaru Crosstrek, Forester, and Impreza. We work hard to get you into the vehicle you have always wanted. That new Subaru is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available in Hillsboro, Oregon.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Royal Moore Subaru, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Hillsboro, Oregon facility.
At Royal Moore Subaru we offer a Lifetime Powertrain Warranty on every new Subaru we sell!
Moore is Who We Are!
Royal Moore Subaru service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Royal Moore Subaru service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
At Royal Moore Subaru, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us or call our Internet Department at 503-640-5660.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,938 reviews
April 23, 2014
Great service! No pressure! My experience with Royal Moore was a fantastic one. My son had just crashed our one and only car a few days before, so I was looking to replace it as My experience with Royal Moore was a fantastic one. My son had just crashed our one and only car a few days before, so I was looking to replace it as soon as possible. I had been looking online, and had made arrangements with Brandon Kang to come in and look at my 2012 Nissan Altima, as well as another car at another dealer. I was just planning to look around to see what else was available. Brandon was very friendly, and quite flexible, as other pressing matters kept delaying me. I felt absolutely no pressure from Brandon, which was refreshing after my previous car buying experience at another dealer. By the end of my test drive, I had already decided that my search was over. I cancelled the other appointments I had made, and worked with Brandon on purchasing my car. The paperwork was surprisingly painless, and I drove away with my new car that evening. A week or two later, I went in to arrange to have my sunroof installed. I had also found an issue with one of the electric window controllers. The man from the service department came right out to look at it, and said they would need to order a new controller (under warranty), but that it would only take a couple of days. I told him I had made arrangements to bring my car in for a sunroof installation, so he coordinated to fix my window controller at the same time. Brandon was kind enough to arrive at work early on the day I dropped my car off for the sunroof, so that I could pick up my loaner car (which was also a lovely car) and get to work on time. That was above and beyond, and very much appreciated. My sunroof was installed and my window fixed the day before they were promised, and they did a wonderful job. Overall, my experience with Royal Moore was the very best car buying experience I have had, and I would definitely recommend them. I'll also be returning to them FIRST, the next time I'm looking for a car. The service department was also fantastic. They were very helpful and professional--which left me feeling confident that my car would be well taken care of. I've always shied away from having regular maintenance done at the dealer, but I will definitely be taking my car into this dealer's service department for every single oil change or repair moving forward. More
by theresabu
Employees Worked With
Brandon Kang
Helpful April 18, 2014
A Fine Example of Customer Service I was greeted in the lot upon my arrival. I was given my test ride within minutes of my introduction. The Sales Representative was attentive, inform I was greeted in the lot upon my arrival. I was given my test ride within minutes of my introduction. The Sales Representative was attentive, informative and seemed happy to be doing the job he was doing. The Business Manager was thorough and precise as she explained the paperwork needed to consummate the sale. All in all, I would rate this the most pleasant dealership visit I've ever experienced. Is would recommend Royal Moore Nissan without hesitation. Great job! More
by Hartman_john
Employees Worked With
Greg, Greg Bristow
March 27, 2014
Michael & the entire Royal Moore Team was very friendly and provided great customer service! Thank you to everyone who stayed late to help finalize the sale & make us happy! It was a true pleasure friendly and provided great customer service! Thank you to everyone who stayed late to help finalize the sale & make us happy! It was a true pleasure! We will be getting all our vehicles from Royal Moore from here on out and will speak highly of your services! More
by Amberyates1
Employees Worked With
Michael Heusler
March 24, 2014
There is simply no need to write a long drawn out review about Royal Moore Subaru - they are the best. Period. End of story. Taking my car to Royal Moore Subaru feels like taking it someone in my family; th about Royal Moore Subaru - they are the best. Period. End of story. Taking my car to Royal Moore Subaru feels like taking it someone in my family; they are that trustworthy. All of the sale mans and service department are grade A, top-notch guys More
by alfredparma
Employees Worked With
willam
May 24, 2013
Salesman knows product detail well. Not pushy. Helps Salesman knows product detail well. Not pushy. Helps to make a good choice based on my interests. Friendly... in a real way... not fake. Good se Salesman knows product detail well. Not pushy. Helps to make a good choice based on my interests. Friendly... in a real way... not fake. Good selection. More
by getdata
Employees Worked With
Don't know
October 24, 2011
Royal Moore Subaru gives a whole new meaning to providing exceptional and compassionate customer service. Everyone went above and beyond to make this process as easy as possible. exceptional and compassionate customer service. Everyone went above and beyond to make this process as easy as possible. More
by julialeonard81
Employees Worked With
don't remember
May 14, 2011
Took in my 350Z for an oil change and diagnostic as I was hearing some strange sounds from the transmission and rear shocks. They found the problem, informed me of the issues - and that it was all under warr hearing some strange sounds from the transmission and rear shocks. They found the problem, informed me of the issues - and that it was all under warranty. We scheduled a service date and within a few days she was as good as new! Royal Moore has been a PLEASURE to deal with, and they have been very skilled at communicating issues and treating every customer with respect and dignity. While I have dealt with many different areas of Royal Moore - the Nissan branch has been heads and tails above the rest. Simply a joy to work with. More
by cr4zyg047
Employees Worked With
Matthew Domes
