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Royal Moore Subaru

Hillsboro, OR

4.9
3,802 Reviews
At Royal Moore Subaru, please review our extensive inventory of Subaru cars, and SUV's, including the Subaru Crosstrek, Forester, and Impreza. We work hard to get you into the vehicle you have always wanted. That new Subaru is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available in Hillsboro, Oregon. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Royal Moore Subaru, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Hillsboro, Oregon facility. At Royal Moore Subaru we offer a Lifetime Powertrain Warranty on every new Subaru we sell! Moore is Who We Are! Royal Moore Subaru service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Royal Moore Subaru service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. At Royal Moore Subaru, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us or call our Internet Department at 503-640-5660.
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1326 SE Enterprise Cir

Hillsboro, OR

97123

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Showing 3,802 reviews

January 11, 2022

Very knowledgeable and friendly the experience was absolutely fantastic and the salesman was friendly and helpful More

by rockinrodeo96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Fredrickson
Jan 18, 2022 -

Royal Moore Subaru responded

Rockinrodeo96, thank you for your kind words! We're happy we could help.

January 10, 2022

Great communication and transparent process throughout purchasing a vehicle. I felt appreciated as a customer. More

by jtroche1203
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cross
Jan 18, 2022 -

Royal Moore Subaru responded

Jtroche1203, we're so glad that we were able to go above and beyond your expectations!

January 07, 2022

Sacramento estimated that the car would be finished by 4:00 pm and he was right on. More

by kacey64
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sacramento Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Royal Moore Subaru responded

Hi Kacey, thanks for sharing the experience you had with Sacramento while bringing your vehicle in for servicing! We can see that there is still room for us to improve and would love some feedback on how we can delivery a 5star experience for you on your next visit.

January 07, 2022

Pretty great experience overall. Feel like a got a decent price and salespeople we're accommodating. The follow up care answered a lot of questions about buttons. More

by Jake
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Redfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Lagunes
Jan 10, 2022 -

Royal Moore Subaru responded

Hello Jake, thank you for your business and great review!

January 05, 2022

Recan made what typically is a very stressful type of purchase so painless. We purchased our Crosstrek from Seattle, so communication was key for us. Recan did an excellent job of keeping us informed all More

by dicksonhomes
Recommend Dealer
Yes
Employees Worked With
Recan Rasheed
Jan 08, 2022 -

Royal Moore Subaru responded

Thanks for the positive star rating, Dicksonhomes! Is there anything that stood out about your experience we can share with our Team? We hope to see you again!

January 05, 2022

great service ,very friendly staff, the vehicle got delivered on time as promised by the dealer . I will go back and would love to buy a car from them, More

by sherzadjabbary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clint Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Lagunes, Recan Rasheed
Jan 08, 2022 -

Royal Moore Subaru responded

We are very happy to hear that out Subaru team took such great care of you!

January 05, 2022

It was awesome talking with Emmylea. She had all kinds of info and cool tips to share with me and she had answers to all my questions, she's also very personable and friendly. More

by tennyshew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovanni Olague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2022 -

Royal Moore Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!

January 05, 2022

Dealership isn't that good the sales department ripped me off 5k, truly disappointing, but some employees there are really good More

by rajeev.moghe
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovanni Olague
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rutherford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Redfield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arturo Cisneros, Nathan Hines, Christian Fredrickson, Jordon Mcnelly, Recan Rasheed, Ryan Cross
Jan 22, 2022 -

Royal Moore Subaru responded

Hello Rajeev, we are very sorry to be learning of this for the first time through a review. The pricing on the vehicle you purchased was discussed when you and your friends came in and placed a deposit on the car. It was also covered again when you vehicle arrived and you finalized your purchase. If you have any questions at all, please feel free to reach out to the General Sales Manager, Brandon Kang.

January 04, 2022

I met with Emmylea to go over information on my new Subaru Outback. She was very helpful and knowledgeable with the car. She helped me so much with getting to be more familiar with all the options on More

by LISACC1967
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmylea Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordon Mcnelly
Jan 08, 2022 -

Royal Moore Subaru responded

Lisacc1967, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.

January 04, 2022

We received friendly and prompt service and were well taken care of. We would definitely return to Royal Moore. More

by CR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Redfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Royal Moore Subaru responded

Hello Cr, thank you; we appreciate your feedback!

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