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Royal Moore GMC Buick - Service Center

Hillsboro, OR

3.7
159 Reviews

159 Reviews of Royal Moore GMC Buick - Service Center

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November 08, 2015

Our first oil change after purchasing a new Mazda. Everything went as scheduled with very courteous and professional service. We received a reminder E-mail with directions and what to expect. We were g More

by MikeJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Williams
Nov 09, 2015 -

Royal Moore GMC Buick responded

We're happy to hear that you enjoyed the friendly service that we pride ourselves on delivering to our customers! Thank you very much for your business and we're looking forward to earning it again in the future!

August 27, 2015

Best Car Dealership in my area Got a great deal on a 2014 Mazda 3. Salesman, Ed May, was low key, knowledgeable and totally professional. I've put 13,000 miles plus in the car sin More

by bilbern32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill in Service, Ed May
Aug 28, 2015 -

Royal Moore GMC Buick responded

We understand that the relationship doesn't end once the sale of the car is finalized. This is why we're happy that we have been able to address your servicing needs in order to keep your Mazda 3 running like new! Thank you for your great feedback and do not hesitate to let us know if there is anything else we can do for you!

August 20, 2015

Have always gotten great service Since I bought my Mazda 3 eight years ago I have always gotten great service at Royal Moore Mazda, not that I've needed to use their service often. Bu More

by cargozoom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reese Richardson
Aug 21, 2015 -

Royal Moore GMC Buick responded

Thank you for the kind review. We appreciate the opportunitly to help you maintain your vehicle and thank you for choosing Royal Moore Mazda.

August 15, 2015

Polite and efficient Always have had excellent sevice at this dealership. The staff are all friendly and polite and the work I have had done is typically completed in unde More

by zoomzoom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Rogers
Aug 17, 2015 -

Royal Moore GMC Buick responded

Thank you for sharing your kind words with us! We're happy that you have enjoyed your interactions with our team and we hope to continue to assist you in any way we can!

August 15, 2015

Normal MX5 service. As usual, Bill Brown was professional & personable during my latest normal service visit. Cost is very reasonable. I've had no problems during 2 yea More

by Victor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Brown in Service
Aug 17, 2015 -

Royal Moore GMC Buick responded

Thank you for your continued support, Victor. We're glad you continue to enjoy your interactions with Bill and that we've been able to take care of all of your servicing needs. Please let us know how we can be of assistance to you again in the future.

August 14, 2015

Simply the Best Mazda Service in Portland Oregon Reece was very helpful and knowledgeable regarding the maintenance of my CX-5. - he was able to fit me in for a service that afternoon. I was made ve More

by Janet4136
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reece
Aug 17, 2015 -

Royal Moore GMC Buick responded

Thank you so much, Janet! We're so honored that you consider your experience at our dealership to be your best yet. Ensuring our customers have the best experience possible is certainly what we strive for. We hope to continue to assist you however we can.

August 07, 2015

Perfect Total customer service - as always! Royal Moore is a unusual car dealership - whether buying a new or used car or going in for service you are treated More

by GMC the best
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
Apr 18, 2018 -

Royal Moore GMC Buick responded

Thanks for the 5-star review! I'm glad you're so happy with your purchase!

August 06, 2015

Normal service schedule Bill Brown was very helpful and understanding of my issues. Still have more to do with a recent recall on the Acadia tailgate and a power steering iss More

by Mj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Brown
Apr 18, 2018 -

Royal Moore GMC Buick responded

MJ, thanks for the great review! It's great to hear from a happy customer!

July 03, 2015

professional and easy to work with Very straightforward process. I've never received bad advice from Royal Moore on service. They let you know what is truly needed and what can wait More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Ames
Jul 17, 2015 -

Royal Moore GMC Buick responded

Thank you, Bob! We always strive to be as transparent as possible with our customers. It's been a pleasure assisting you and we are looking forward to seeing you again.

March 08, 2015

Outstanding Service! I'm glad I rarely have to take my Mazdaspeed 6 in for service, but when I do the guys at Royal Moore always do an excellent job and they are very easy More

by Vikingbiker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The guys in Service
May 29, 2018 -

Royal Moore GMC Buick responded

Thanks for the great review! Happy to hear you enjoyed your experience with our service department!

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