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Royal Moore GMC Buick
Hillsboro, OR
1,492 Reviews
At Royal Moore Buick GMC we are proud to offer a Lifetime Powertrain Warranty on every new car we sell. Our dealership serves Portland, Beaverton, Hillsboro, The Oregon Coast, Salem, Oregon and surrounding areas for your GMC and Buick New Car and used car Inventory. Royal Moore Buick GMC has is locally owned and operated for over 50 years. Please review our extensive inventory of Buick and GMC cars, trucks and SUV's, including the Buick Encore and GMC Sierra. We work hard to get you into the vehicle you have always wanted. That new Buick or GMC is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available in Hillsboro, Oregon.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Royal Moore Buick GMC we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Hillsboro, Oregon facility.
Our service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Royal Moore Buick GMC service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
At Royal Moore Buick GMC we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,492 reviews
May 07, 2009
I took the car to the dealer for an idle problem,they started with the coil plugs and o ring rotor and cap,i took the car back it cost me 375$and i had to taken it back because it still has the same pro started with the coil plugs and o ring rotor and cap,i took the car back it cost me 375$and i had to taken it back because it still has the same problem actually it run worse,they put me in a rental,after days they told me it was a fuel injector,the one they changed and also they change the pc,the car was there for almost 2 weeks ,i finally took the car back and it cost me another 530$,it as the same idle problem actually after 5 days my car died the battery was drained because the idle problem that was always try to go off and engine light on,i did complained and i will never return to this dealer,i took to a different meccanic they fix the problem in one day and the car runs good half of the money they charge me,i do not reccomend it they will find other things before advise you of the real problem,the owner it mabye good but the workers at service they suck.bad experienc More
by jack5
Employees Worked With
mike mclean
Helpful August 13, 2006
We had about 3-4 car models that we wanted to test drive before making any decisions. We stopped by Royal Moore to check out the Mazda CX-7. We met with Ken Horrell and explained to him that we were just before making any decisions. We stopped by Royal Moore to check out the Mazda CX-7. We met with Ken Horrell and explained to him that we were just looking to test drive the car. He showed us the car and told us about it. He then took us on a long test drive that really allowed for a good feel of the car. There was absolutely no pressure and we were never asked to "talk with the manager" or "run some numbers". We left the dealership with a good feeling. After crossing the other vehicles off of the list, we returned to Royal Moore the next day to begin the purchase proceedings. We were prepared to haggle not only the price of the car, but the value of our trade in. About 10 minutes into it, Ken came back with an amount for our trade-in that was exactly what we had in mind (and had kept to ourselves). About 20 minutes later, Don, the sales manager came out with the first round of numbers. The monthly payment was what we wanted, but the term was 12 months longer and there was some extra down payment. We sent Don back ( and expected to have to continue haggling), he returned about 10 minutes later with the shorter term, no down payment, and about the same monthly payment. We were both shocked as we had only been there about 30-45 minutes, and were already done. Overall everyone was very friendly, and we were very pleased with our purchase. We would definitely recommend this dealership to our friends and family. More
by broncomanbrad
Employees Worked With
Ken Horrell (sales),Don (Mgr), & Bill (finance)
