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Royal Moore GMC Buick
Hillsboro, OR
1,586 Reviews
At Royal Moore Buick GMC we are proud to offer a Lifetime Powertrain Warranty on every new car we sell. Our dealership serves Portland, Beaverton, Hillsboro, The Oregon Coast, Salem, Oregon and surrounding areas for your GMC and Buick New Car and used car Inventory. Royal Moore Buick GMC has is locally owned and operated for over 50 years. Please review our extensive inventory of Buick and GMC cars, trucks and SUV's, including the Buick Encore and GMC Sierra. We work hard to get you into the vehicle you have always wanted. That new Buick or GMC is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available in Hillsboro, Oregon.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Royal Moore Buick GMC we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Hillsboro, Oregon facility.
Our service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Royal Moore Buick GMC service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
At Royal Moore Buick GMC we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,586 reviews
May 26, 2019
Excellent Rachel was extremely responsive with questions and information. She knew I was deciding between 2 cars and took us to see a competitor car. Ultimate Rachel was extremely responsive with questions and information. She knew I was deciding between 2 cars and took us to see a competitor car. Ultimately went with the Mazda. Brian in finance helped get us the best rate possible. This is our 3rd vehicle purchase through Royal Moore Mazda. Customer service is obviously a priority. More
by Shernandez42572
Employees Worked With
Brian Rogers, Rachel Starr
May 23, 2019
Mazda CX-3 AWD Touring Rachel and Pam were the best! They knew their products and were so helpful. Definitely the best and fastest car buying experience I have EVER had! Rachel and Pam were the best! They knew their products and were so helpful. Definitely the best and fastest car buying experience I have EVER had! More
by tcd1213
Employees Worked With
Rachel Starr, Pam Nowling, Derek Ryan, Michael Weber
May 16, 2019
2018 GMC Sierra and Rachel Starr Just purchased a new Sierra from Rachel Starr at Royal Moore GMC. SHE WAS AWESOME! Great service and attention to detail. Couldn’t be happier with my Just purchased a new Sierra from Rachel Starr at Royal Moore GMC. SHE WAS AWESOME! Great service and attention to detail. Couldn’t be happier with my decision! More
by rusgreen
Employees Worked With
Rachel Starr, Pam Nowling
May 15, 2019
Awesome customer service! Both CJ and Pam were very awesome to work with when purchasing my new car. They didnt try to over sell me on anything. CJ was very accommodating when Both CJ and Pam were very awesome to work with when purchasing my new car. They didnt try to over sell me on anything. CJ was very accommodating when I couldnt choose which color car I wanted. Pam is a very sweet lady and kept me informed while I was waiting to finish filling out the paperwork. She has even been in contact with me answering my questions after I purchased the car. More
by Jeni P.
Employees Worked With
CJ Madlangbayan, Pam Nowling
May 13, 2019
Long stay but amazing service Was at the dealership for 6 hours but the service I received was above and beyond. Rachel bought me pizza and everyone was incredibly friendly. Defini Was at the dealership for 6 hours but the service I received was above and beyond. Rachel bought me pizza and everyone was incredibly friendly. Definitely would go again and would recommend. More
by nikki.wyss
Employees Worked With
Brian Rogers, Jason Flaherty, Rachel Starr
May 11, 2019
Great sales person Mario found the exact vehicle we wanted. He was no pressure and we were laughing the whole time. Buying a car from Mario was an unexpected fun experie Mario found the exact vehicle we wanted. He was no pressure and we were laughing the whole time. Buying a car from Mario was an unexpected fun experience. More
by Robert
Employees Worked With
Pam Nowling, Mario Calderon
May 10, 2019
Great in dealer experience I went to Royal Moore Mazda multiple times to test drive various cars. During each test drive, the sales people never tried to pressure me into purcha I went to Royal Moore Mazda multiple times to test drive various cars. During each test drive, the sales people never tried to pressure me into purchasing the car that day. This made me confident that they would respect and not pressure me during the eventual car purchasing. Each person I worked with was friendly and took the time to answer any question I had. However, the post-dealer communication isn't as good as it was in-dealer. I have had trouble getting in contact with a few of the people I worked with. Do not take this as an "avoid at all costs." I will go back for all servicing and Mazda related things. More
by bavedisian
Employees Worked With
Brian Rogers, Paul Diego, Rachel Starr
May 07, 2019
Overall, a nice experience. The sales people were wonderful and friendly. I was dissapointed with the numbers game they played, but they are sales people. The vehicle I got was The sales people were wonderful and friendly. I was dissapointed with the numbers game they played, but they are sales people. The vehicle I got was what I had been looking for and the advertised price was better than other dealerships. Rachel Star was absolutely great to deal with and very helpful. The only issue I have is that they did not offer OnPoint financing, even though I am an OnPoint member, and they financed me through WellsFargo which was a nightmare. I switched after all the paperwork and deals were done. More
by R. Solin
Employees Worked With
Jason Flaherty, Rachel Starr
May 06, 2019
Quick, easy, no pressure! I like the way I was treated in a warm friendly fashion. There was never any pressure to buy a car, but there was a lot of help to FIND a car that wou I like the way I was treated in a warm friendly fashion. There was never any pressure to buy a car, but there was a lot of help to FIND a car that would provide the performance I was looking for. More
by Anders
Employees Worked With
Jason Flaherty, Rachel Starr, Pam Nowling
May 05, 2019
Excellent Sales person, icky sales manager Rachel, our sales person, was so great, super patient, really laid back and not at all pushy. We would have loved to make our purchase through her but Rachel, our sales person, was so great, super patient, really laid back and not at all pushy. We would have loved to make our purchase through her but the sales manager Pam gave us such a bad feeling, she seemed to be trying to get us to skip steps and to just sign things and she wouldn’t give us the final numbers. It felt so shady. We ended up not purchasing through them specifically because of the interactions with her. More
by Jdberkley
Employees Worked With
Rachel Starr, Pam Nowling
