Royal Moore GMC Buick

Great Customer Service! Rachel and Pam were great! They new exactly was I was looking for and helped me stay within my budget. I love my new Mazda! Rachel and Pam were great! They new exactly was I was looking for and helped me stay within my budget. I love my new Mazda! More

This is my 3rd car from Royal Moore! After my 2015 CX-5 was considered a total loss, I knew I would need a new car. I wasn't 100% sure what car I would get, but there was never a doubt a After my 2015 CX-5 was considered a total loss, I knew I would need a new car. I wasn't 100% sure what car I would get, but there was never a doubt about where I would get it from. Royal Moore has always striven to exceed customer expectations, and they somehow manage to pull it off every time. Carmen was warm, knowledgeable and accommodating. She made herself available to me to answer any question I had and went out of her way to make me feel like her #1 priority. She knew what it was I was looking for and took it upon herself to find the perfect car for my needs. The finance team worked with my less-than-stellar credit to secure an interest rate many points lower than the pre-approved loan my own bank had provided me. Pam was the one who walked me through the actual document signing, taking the time to explain every step of the process while making me feel we were two friends who bumped into each other discussing what was new in our lives. Excellent customer service is no longer a given in this day and age. The fact that Royal Moore delivers every time and at every level makes sure I would never consider buying a car from anyone else. Well done Royal Moore!! More

Happy camper Rachel was extremely helpful in guiding me through the process of buying my new vehicle. She was upfront, honest, easy going, and made me feel very co Rachel was extremely helpful in guiding me through the process of buying my new vehicle. She was upfront, honest, easy going, and made me feel very comfortable while making what is normally a stressful decision. 10/10 would recommend! More

Not the same old Royal Moore Recently we stopped by Royal Moore GMC to buy our new truck. We are a local farming family and have purchased all of our vehicles from and recommende Recently we stopped by Royal Moore GMC to buy our new truck. We are a local farming family and have purchased all of our vehicles from and recommended Royal Moore for the last 25+ years. But this was such a bad experience it left us without a truck. We had just arrived and were looking around a truck inside the building and we were shocked to overhear the vulgar language coming from the managers office. We asked who we could talk to in management and were told Mr. Webber was the manager on duty. Coincidently Mr. Webber was the manager we heard. I have never been so appalled and most especially when we were going to spend $70,000 plus with them on a new pickup. There is no place in a workplace (or anyplace in my opinion) for this type of language and we can only assume the type of attitude and treatment of customers and employees that must go hand in hand with the language. We had heard the Moore family sold out their dealerships last year and apparently it is true. They shouldn’t have left their name on the buildings as the new owner/operators have none of the same values that we shared for decades. We will not continue to service our vehicles at any of their make locations or recommend them to anyone we know. This is the first time I have left a review for a business but after much thought and conversation with friends and family, we all decided it might keep others from making the same mistake. More

Simple and Clean I received great service from start to finish. The associates were all very knowledgeable and easy to talk to. Normally, I’d hate the car buying proce I received great service from start to finish. The associates were all very knowledgeable and easy to talk to. Normally, I’d hate the car buying process, but the style of this dealership has made it very simple and clean. I will come here again for next purchase and I will recommend it to everyone. More

Friendly, patient, not pushy or aggressive Carmen accommodated our requests for multiple test drives of different vehicles with kindness and patience. The purchasing process was straightforward Carmen accommodated our requests for multiple test drives of different vehicles with kindness and patience. The purchasing process was straightforward and relatively simple. Brian searched for every discount and promotion he could possibly credit towards our purchase. We left with a vehicle we love and a relationship with Royal Moore that we continue to honor for over 12 years and 3 purchases. More

Rachel Starr and Pam are Top Notch! I have purchased several cars and never has it been this fast and easy! There was none of that back and forth crap and I was out of there in record ti I have purchased several cars and never has it been this fast and easy! There was none of that back and forth crap and I was out of there in record time! If you are in the market for a new vehicle, you should defiantly go to Royal Moore and ask for Rachel Starr and Pam! More

Another fantastic buying experience at Royal Moore Mazda I have purchase 2 other Mazda's from Royal Moore and have always received a great deal and buying experience. This time was no exception. Rachel McC I have purchase 2 other Mazda's from Royal Moore and have always received a great deal and buying experience. This time was no exception. Rachel McClain was awesome. This was an internet deal and Rachel was very forthcoming, knowledgeable and responsive whether it was email or text. She was able to offer me a great deal on a new CX5 Signature. We brokered a deal via text and email, then came in for a test drive and inspection. We signed the paperwork, which does take a bit of time, and drove out with the exact vehicle we wanted at a great price. Please don't hesitate to contact Rachel for any vehicle in Royal Moore's inventory. She will work to get you the right vehicle for a great price. More

New to me car From my initial phone call to set up a time to look at a car. To the no pressure very kind sales rep. I had a great experience buying my car. And I From my initial phone call to set up a time to look at a car. To the no pressure very kind sales rep. I had a great experience buying my car. And I love that I dealt with just two people, The sales rep and the fiancé gal. Thank you Royal Moore for a stress free car buying experience!!! More

Great experience! Ronnie Bell made my buying experience easy. He was helpful, knowledgeable, and showed me all the features and answered all my questions in the 2 cars Ronnie Bell made my buying experience easy. He was helpful, knowledgeable, and showed me all the features and answered all my questions in the 2 cars I was looking at. I would highly recommend and work with Ronnie again. More