Royal Moore GMC Buick

Excellent Sales person, icky sales manager Rachel, our sales person, was so great, super patient, really laid back and not at all pushy. We would have loved to make our purchase through her but Rachel, our sales person, was so great, super patient, really laid back and not at all pushy. We would have loved to make our purchase through her but the sales manager Pam gave us such a bad feeling, she seemed to be trying to get us to skip steps and to just sign things and she wouldn’t give us the final numbers. It felt so shady. We ended up not purchasing through them specifically because of the interactions with her. More

Great People! I have a 97 Cadillac Catera. Needless to say it's not always easy to find parts for it! The parts dude there is fantastic! Even if he doesn't have t I have a 97 Cadillac Catera. Needless to say it's not always easy to find parts for it! The parts dude there is fantastic! Even if he doesn't have the part he has resources and has been able to track things down for me on more than one occasion. Rachel in sales is also very helpful and professional More

New Car purchase - CX5 I reached out to the dealer online via email and had a good conversation about the vehicle that I wanted to go for. Everything went well and I have as I reached out to the dealer online via email and had a good conversation about the vehicle that I wanted to go for. Everything went well and I have asked if they can give me the best deal they can, so that I can avoid multiple quotations and waste time on it. As most of us do, I did reach out to other dealership to compare the prices, so that I can get the best deal out. I booked an appointment with the dealership to test drive the vehicle and finalize the deal, reached the dealership, test driven the vehicle, loved it, and when i got down the car, I have asked if they can do anything else on the pricing so that I can sign the papers and purchase the car, to my surprise I was just let stand out of the showroom and the sales manager came out and spoke with me OUTSIDE the dealership (not even welcoming inside the store). It was more of less like, its the final price, if you want to buy - come in else you can go. At least having a courtesy to ask the customer to come in and explain what they have done to give me that pricing would have convinced me and I might have made my purchase (even the price was slightly above what I expected), but being that rude, and the way they treat, I ain't coming back. Glad this happened, since I got a much better deal from their competitor and Happy to choose them over for their service and the way they treat the customers. More

Great customer service Dont usually leave reviews but figured after this experience it would be nice to let everyone know how amazing this dealership is and how knowledgeabl Dont usually leave reviews but figured after this experience it would be nice to let everyone know how amazing this dealership is and how knowledgeable Rachel was during my visit. Would definitely recommend to anyone looking to buy a new car. More

Review - Rachael Rachael was that gal that helped me and my family. She was understanding of all of our needs and what we wanted ...great customer service !! Rachael was that gal that helped me and my family. She was understanding of all of our needs and what we wanted ...great customer service !! More

Trustworthy They worked with me in spite of my credit challenges and made me feel welcome after a devastating mechanical failure in my previous vehicle. I appreci They worked with me in spite of my credit challenges and made me feel welcome after a devastating mechanical failure in my previous vehicle. I appreciate the time spent walking me through the terms rather than rushing to get a sale. More

Great sales staff Rachel is a gem to work with. Both professional and polite. She has a can do attitude that is infectious and made her very easy to deal with. Rachel is a gem to work with. Both professional and polite. She has a can do attitude that is infectious and made her very easy to deal with. More

Above and Beyond Rachel and Jason really went above and beyond what was expected in trying to locate the exact truck I was looking for. She always kept me up to date w Rachel and Jason really went above and beyond what was expected in trying to locate the exact truck I was looking for. She always kept me up to date with multiple updates a day, and she was very helpful in answering all my questions/requests. Brian made the signing process quick and easy to understand. Overall a great experience and smooth transaction. Would definitely go back to buy a truck from these two. More

No pressure When Rachel Starr greeted me I knew we would work well together! She made me feel super comfortable the whole time, I’ve been to a few dealerships in When Rachel Starr greeted me I knew we would work well together! She made me feel super comfortable the whole time, I’ve been to a few dealerships in the area and I always felt so pressured. I never felt pressured With Rachel! Thank you! More