Royal Moore GMC Buick

In and out in an hour No issues or problems. Saw the car on the internet. She txted and email us and we were done in less than an hour Thanks. No issues or problems. Saw the car on the internet. She txted and email us and we were done in less than an hour Thanks. More

Lots of cars in one place Saleswoman took us between several dealerships to view similar offerings from each manufacturer. Even offering to line then up side by side for compar Saleswoman took us between several dealerships to view similar offerings from each manufacturer. Even offering to line then up side by side for comparison. This was a HUGE time saver. More

Easy, friendly, fun, respected Rachel was knowledgeable, professional, and fun to work with today. A great deal on a great car. Pam made the financial and paperwork process a breeze Rachel was knowledgeable, professional, and fun to work with today. A great deal on a great car. Pam made the financial and paperwork process a breeze. More

It was fantastic. Carmen was awesome Carmen was very helpful in helping find a new car. She was very knowledgeable and patient. It was also a very welcoming place to be Carmen was very helpful in helping find a new car. She was very knowledgeable and patient. It was also a very welcoming place to be More

Best car buying experience After a bad experience at another local GMC dealership I was weary to go somewhere else. We were in the process of a lemon law vuyback with our Merced After a bad experience at another local GMC dealership I was weary to go somewhere else. We were in the process of a lemon law vuyback with our Mercedes so it made financing a little tricky. The entire staff at Royal Moore was AMAZING! They had us in and out in no time with exactly what we wanted with a better price than the other dealer we had visited previously. I'll never go to another dealership! More

Great Customer Service! Rachel and Pam were great! They new exactly was I was looking for and helped me stay within my budget. I love my new Mazda! Rachel and Pam were great! They new exactly was I was looking for and helped me stay within my budget. I love my new Mazda! More

This is my 3rd car from Royal Moore! After my 2015 CX-5 was considered a total loss, I knew I would need a new car. I wasn't 100% sure what car I would get, but there was never a doubt a After my 2015 CX-5 was considered a total loss, I knew I would need a new car. I wasn't 100% sure what car I would get, but there was never a doubt about where I would get it from. Royal Moore has always striven to exceed customer expectations, and they somehow manage to pull it off every time. Carmen was warm, knowledgeable and accommodating. She made herself available to me to answer any question I had and went out of her way to make me feel like her #1 priority. She knew what it was I was looking for and took it upon herself to find the perfect car for my needs. The finance team worked with my less-than-stellar credit to secure an interest rate many points lower than the pre-approved loan my own bank had provided me. Pam was the one who walked me through the actual document signing, taking the time to explain every step of the process while making me feel we were two friends who bumped into each other discussing what was new in our lives. Excellent customer service is no longer a given in this day and age. The fact that Royal Moore delivers every time and at every level makes sure I would never consider buying a car from anyone else. Well done Royal Moore!! More

Happy camper Rachel was extremely helpful in guiding me through the process of buying my new vehicle. She was upfront, honest, easy going, and made me feel very co Rachel was extremely helpful in guiding me through the process of buying my new vehicle. She was upfront, honest, easy going, and made me feel very comfortable while making what is normally a stressful decision. 10/10 would recommend! More

Not the same old Royal Moore Recently we stopped by Royal Moore GMC to buy our new truck. We are a local farming family and have purchased all of our vehicles from and recommende Recently we stopped by Royal Moore GMC to buy our new truck. We are a local farming family and have purchased all of our vehicles from and recommended Royal Moore for the last 25+ years. But this was such a bad experience it left us without a truck. We had just arrived and were looking around a truck inside the building and we were shocked to overhear the vulgar language coming from the managers office. We asked who we could talk to in management and were told Mr. Webber was the manager on duty. Coincidently Mr. Webber was the manager we heard. I have never been so appalled and most especially when we were going to spend $70,000 plus with them on a new pickup. There is no place in a workplace (or anyplace in my opinion) for this type of language and we can only assume the type of attitude and treatment of customers and employees that must go hand in hand with the language. We had heard the Moore family sold out their dealerships last year and apparently it is true. They shouldn’t have left their name on the buildings as the new owner/operators have none of the same values that we shared for decades. We will not continue to service our vehicles at any of their make locations or recommend them to anyone we know. This is the first time I have left a review for a business but after much thought and conversation with friends and family, we all decided it might keep others from making the same mistake. More

Simple and Clean I received great service from start to finish. The associates were all very knowledgeable and easy to talk to. Normally, I’d hate the car buying proce I received great service from start to finish. The associates were all very knowledgeable and easy to talk to. Normally, I’d hate the car buying process, but the style of this dealership has made it very simple and clean. I will come here again for next purchase and I will recommend it to everyone. More