Royal Moore GMC Buick

We appreciated the friendly knowledgeable team that assisted with finding and purchasing our "new" used GMC Sierra truck. We were able to take home the agreement overnight to "sleep on it" before sign assisted with finding and purchasing our "new" used GMC Sierra truck. We were able to take home the agreement overnight to "sleep on it" before signing the final papers. This made us more confident that this purchase was right for us. There were a couple things that took us by surprise after closing...no owner's manual, no second key, and a tank on almost empty. It was a learning experience for us and things we should have asked about. It was just extra expenses out of our pocket immediately, but we worked through them and are still very happy buyers and would recommend Royal Moore to friends. More

Very friendly, very personable. Positive and friendly, overall very great experience working with Ronnie. I appreciate all the time you took to break everything down. overall very great experience working with Ronnie. I appreciate all the time you took to break everything down. More

Great customer service, prompt responses via email, phone or text. Staff was friendly, honest and gave me their best deal without having to haggle. 10/10 would recommend to others. or text. Staff was friendly, honest and gave me their best deal without having to haggle. 10/10 would recommend to others. More

POSITIVE: 2nd Impression Completely Different than the 1st My 1st impression of Royal Moore Mazda was negative. I asked for a representative to discuss a new lease. The call wasn't returned for several days. My 1st impression of Royal Moore Mazda was negative. I asked for a representative to discuss a new lease. The call wasn't returned for several days. The reason was my call/message went to accounting NOT sales. My 2nd impression (in person) was vastly different. I met Dylan who arranged for test drives of 2 different vehicles types. We chose a CX-5 and moved quickly to expedite the paperwork. Since this is our 3rd Mazda lease all applicable incentives were wrapped into the lease numbers. We were in and out in about 2.5 hours which better than our California dealer ever did. Many thanks for an excellent experience. Cameron More

This was the second time we purchased from Royal Moore. We were still very satisfied with our experience. The sales people were very friendly and easy to work with. Definitely will consider Royal Moore aga We were still very satisfied with our experience. The sales people were very friendly and easy to work with. Definitely will consider Royal Moore again for our next car. More

We worked with Stephanie who helped us find a used car for my daughter. Stephanie was knowledgeable but didn’t pretend she knew everything. She was adaptable to our schedule and never made us feel pressur for my daughter. Stephanie was knowledgeable but didn’t pretend she knew everything. She was adaptable to our schedule and never made us feel pressured. She asked great questions that helped us figure out what was most important and what we were looking for. When we went to pay for it everyone was very helpful and explain things sometimes three times while we figured it out. More

Great customer service Every member of the Royal Moore Team was very knowledgable and helpful. I could tell they were working hard to help find me exactly what I was looking Every member of the Royal Moore Team was very knowledgable and helpful. I could tell they were working hard to help find me exactly what I was looking for and give me the best deal possible. Very professional staff and would recommend them to family and friends. More

Very excellent sales representative. Mary Osborne was very helpful, polite, and made my experience very pleasant. Paul Diego was also very nice. All in all good people! very helpful, polite, and made my experience very pleasant. Paul Diego was also very nice. All in all good people! More

What an amazing experience. I was connected to them by Costco and in the end I will like drive the 45 min out of my way to use them again. Costco and in the end I will like drive the 45 min out of my way to use them again. More

As a single woman, I can not recommend this place enough- super helpful, low pressure and made sure I had all my questions answered! Paul helped me over email and phone and had the car I was interested in re super helpful, low pressure and made sure I had all my questions answered! Paul helped me over email and phone and had the car I was interested in ready for me to drive! He knew a lot about the car and features and really helped me feel at ease with this purchase. Tristen helped me purchase my accessories and made sure I felt comfortable the entire time! Cameron in finance was easy to work with and I found myself so relaxed I was joking around- even Mike the manager was easy to talk to- it felt like spending a couple for hours with friends! I was out of there in 2.5 hours and am super happy with the price, service and car!! More