Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Royal Moore GMC Buick
Hillsboro, OR
1,713 Reviews
At Royal Moore Buick GMC we are proud to offer a Lifetime Powertrain Warranty on every new car we sell. Our dealership serves Portland, Beaverton, Hillsboro, The Oregon Coast, Salem, Oregon and surrounding areas for your GMC and Buick New Car and used car Inventory. Royal Moore Buick GMC has is locally owned and operated for over 50 years. Please review our extensive inventory of Buick and GMC cars, trucks and SUV's, including the Buick Encore and GMC Sierra. We work hard to get you into the vehicle you have always wanted. That new Buick or GMC is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available in Hillsboro, Oregon.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Royal Moore Buick GMC we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Hillsboro, Oregon facility.
Our service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Royal Moore Buick GMC service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
At Royal Moore Buick GMC we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,713 reviews
July 07, 2021
The Royal Moore Buick GMC has excellent management. Daniel, the manager, was very responsive through a very frustrating process when GM continuously changed the delivery date of my new Sierra 1500 AT4. Daniel, the manager, was very responsive through a very frustrating process when GM continuously changed the delivery date of my new Sierra 1500 AT4. Knowing I was getting deployed, Daniel and the sales rep Jason got themselves personally involved to expedite processes and make sure I could take delivery of my vehicle before I left. Furthermore, they reached out to; and got accessory credit to comp expensive running boards and the associated labor as an attempt to make things right for the continuously changing timeline and stressful buying process. In my opinion, they handled the customer service piece excellently, especially considering they (the dealership) wasn’t to blame for all of the vehicle delays. I would absolutely recommend this dealership and working with the Manager, David. More
by Matt
Employees Worked With
Daniel Chumbley
July 07, 2021
Paul Diego helped me pick out my Mazda 3. He is very knowledgeable and passionate about the Mazda brand. He was more of an advisor than a salesman. Thank you… knowledgeable and passionate about the Mazda brand. He was more of an advisor than a salesman. Thank you… More
by geneq
Employees Worked With
Paul Diego
July 07, 2021
Megan (and Everett in finance) absolutely made my experience and are the reason I got to walk away with my dream car at the price I needed for it to work. She was incredibly helpful, knowledgeable, experience and are the reason I got to walk away with my dream car at the price I needed for it to work. She was incredibly helpful, knowledgeable, and very down to earth with her explanations--even a non car savvy shopper like me felt confident in my purchase and about the car itself. Request Megan when you get your Mazda!!! Also, when I was interested in testing a Toyota as well, she connected me with a person there and walked me over, no pressure at all. I ended up loving the Mazda, so back I went--loved that I wasn't ever pressured or out of my element! Thanks, Megan (and Everett!) More
by Shayhaase
Employees Worked With
Megan Vannelli, Everett Ledbetter
July 07, 2021
The place is welcoming and the stuff is friendly. I wish that service stuff are more careful providing services. I have had a few minor scratches on my car in a past which made me feel upset. that service stuff are more careful providing services. I have had a few minor scratches on my car in a past which made me feel upset. More
by ev_katerina
Employees Worked With
July 07, 2021
It was a pleasure working with Gabriel. He was professional and able to listen to our needs. Overall he made our purchase feel worth it. Thank you professional and able to listen to our needs. Overall he made our purchase feel worth it. Thank you More
by jeremy.min
Employees Worked With
July 07, 2021
Gabriel provides the perfect balance, making himself available to answer questions leading to the sale and providing room for the customer to think about it. available to answer questions leading to the sale and providing room for the customer to think about it. More
by Wendell Olson
Employees Worked With
July 06, 2021
Fast and easy very straightforward buying process. Was able to complete most things online including my trade in. Highly recommend this dealership to anyone looking for buy a vehicle. able to complete most things online including my trade in. Highly recommend this dealership to anyone looking for buy a vehicle. More
by andrew2268
Employees Worked With
July 05, 2021
Gabriel greeted me with his hand extended , a warm welcome and a great smile! I had my dog on a leash and we shared our stories about our dogs. Immediately i felt comfortable working with Gabriel. We welcome and a great smile! I had my dog on a leash and we shared our stories about our dogs. Immediately i felt comfortable working with Gabriel. We had a lot of fun looking ar cars and I felt like I had known him all my life. While we were waiting for approval of my loan, we chatted and laughed about our daily lives. Taylor joined in sharing her stories with us too. I felt right at home and totally at ease. Thank you Gabriel for the over the top great customer service! Next I was transfered to Vern for a minor part order. Well at least we thought so, until the heat wave hit! Vern and I became BFF almost. He was so awesome and fun to deal with, a great sense of humor, professional and dedicated to keeping me posted on the part order! Thank you Vern! You are amazing! More
by judywhitmire
July 05, 2021
Tyler was absolutely great to work with and loved yet another experience at Royal Moore Mazda. I was able to do almost all of the transaction online and just had to come in for the final paperwork. Wonde another experience at Royal Moore Mazda. I was able to do almost all of the transaction online and just had to come in for the final paperwork. Wonderful experience and would recommend both Royal Moore and Tyler to everyone. More
by brutzen
Employees Worked With
Tyler Jones
