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Royal Moore GMC Buick
Hillsboro, OR
1,605 Reviews
At Royal Moore Buick GMC we are proud to offer a Lifetime Powertrain Warranty on every new car we sell. Our dealership serves Portland, Beaverton, Hillsboro, The Oregon Coast, Salem, Oregon and surrounding areas for your GMC and Buick New Car and used car Inventory. Royal Moore Buick GMC has is locally owned and operated for over 50 years. Please review our extensive inventory of Buick and GMC cars, trucks and SUV's, including the Buick Encore and GMC Sierra. We work hard to get you into the vehicle you have always wanted. That new Buick or GMC is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available in Hillsboro, Oregon.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Royal Moore Buick GMC we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Hillsboro, Oregon facility.
Our service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Royal Moore Buick GMC service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
At Royal Moore Buick GMC we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,605 reviews
April 16, 2021
Derek Whitmore and Nathan Hines sold me a car, but they didn't give me the option of paying the taxes as part of my loan. Instead, they just let me show up to the DMV to pick up my license plates two week didn't give me the option of paying the taxes as part of my loan. Instead, they just let me show up to the DMV to pick up my license plates two weeks later and get stuck with a bill for $2300. Totally misrepresented how good the deal was. It's not the end of the world, but they should've made that clear right from the beginning. Then, when I called to complain about it, I talked to a guy (think his name was Brent) who confirmed that I could've rolled that $2300 into the loan (which I absolutely would've done if I'd been given that option), but then he basically told me that his employees don't make mistakes so there's no way they could've forgotten to tell me - I must've just decided that I didn't want the tax to be included in my loan, which made me a LOT madder. Come on. People make mistakes. It's not the end of the world. These guys obviously did. And I'm pissed. If you go here, make sure to ask lots of questions about whether there are going to be any additional fees coming in the future. They won't come right out with it. And good luck. More
by danielamellen
Employees Worked With
Lee Christian, Ross Leland, Mike D'Epiro, Elena Nava, Delaney Whitford, Rich Purinton
April 13, 2021
Elena Nava contacted me to schedule service. She was very professional and friendly and explained what my vehicle needed. Very nice to work with her. very professional and friendly and explained what my vehicle needed. Very nice to work with her. More
by genie.early
Employees Worked With
Elena Nava
April 10, 2021
I had greaat service the minute I enterd the serve department and when I picked up my vehicle. I was treated with respect and the information given about the car service was clear. department and when I picked up my vehicle. I was treated with respect and the information given about the car service was clear. More
by mckaren38
Employees Worked With
Lee Christian
April 10, 2021
Came in for 4 brake replacement. Came in under budget and they made a rental available. Smooth transaction. Nice people, knowledgeable and friendly. Like the new service desk and they made a rental available. Smooth transaction. Nice people, knowledgeable and friendly. Like the new service desk More
by pcooney
Employees Worked With
Mike D'Epiro
April 10, 2021
We worked with Sam Vieira and John Verant to purchase our Jeep Renegade Justice Edition. All negotiations were conducted over the phone and email. Upon arrival we met with Sam in person, and completed the p Jeep Renegade Justice Edition. All negotiations were conducted over the phone and email. Upon arrival we met with Sam in person, and completed the purchase without issue. The staff at the dealership was very attentive and courteous, without being overbearing or pushy. The only negative experience with the dealership was with the vehicle itself. The vehicle is a 2016 Jeep Renegade Justice Edition, with the Justice Edition badging. The special edition badging was visible in the photos posted by the dealership, however between the time the photos were posted and we test drove the vehicle, the special edition badging had been removed from the vehicle. This was brought up during our negotiations, with photos of the vehicle both with and without the badge, and was dismissed by Management. The dealership did not attempt to, or offer to replace the special edition badging or reduce the price so we could purchase a replacement badge ourself. It was unfortunate an employee would take badging off the vehicle and the dealership not make it right. Other than this, the service from Sam and vehicle is excellent. More
by F. Kerr
Employees Worked With
Sam Vieira, John Verant
April 09, 2021
Service was great! They were ready for us right when we walked in. Everyone was helpful and kind. I believe it was Joey and Ronnie who helped us. walked in. Everyone was helpful and kind. I believe it was Joey and Ronnie who helped us. More
by Cheyenne
Employees Worked With
Joey Soksoda, Ronnie Bell
April 09, 2021
I have had the truck in for service twice and always had great service and treated really well.. They always have it ready when they say they will. When I called they got me right in!!! great service and treated really well.. They always have it ready when they say they will. When I called they got me right in!!! More
by Kjohansen
Employees Worked With
Lee Christian
April 06, 2021
Everything was excellent The car was ready when promised Service person was very friendly and helpful He even gave us a coupon for a free car wash Service person was very friendly and helpful He even gave us a coupon for a free car wash More
by davepat.cohen
Employees Worked With
Reese Richardson
April 03, 2021
As soon as I walked in I was helped by Delaney and my car was taking care of. I was told how long it will take and a ride home was arranged for me. My car was serviced and I was on my way. Keep up the car was taking care of. I was told how long it will take and a ride home was arranged for me. My car was serviced and I was on my way. Keep up the good work. Thank you More
by abielb
Employees Worked With
Delaney Whitford, Delaney Whitford
