Royal Moore GMC Buick

I was waiting a while for my Certified Paperwork to come through on a car I purchased. I called and talked to Elizabeth, because my previous sales associate was unavailable. She took down all my information through on a car I purchased. I called and talked to Elizabeth, because my previous sales associate was unavailable. She took down all my information and got the ball rolling. I was able to get the Certified packet within 24 hours and she called back to check up with me after to make sure everything worked out. Thank you Elizabeth! More

Joi is amazing guy, the transaction was very quick, he tried his best. Wen go Royal Moore go ask for Joi, he will try make your experience easy tried his best. Wen go Royal Moore go ask for Joi, he will try make your experience easy More

Very good experience. Gabriel is an excellent dealer with great patience, friendliness and professionalism. He patiently walked us through multiple models we were interested at, listened to our demands and r great patience, friendliness and professionalism. He patiently walked us through multiple models we were interested at, listened to our demands and recommended us an even more suitable model we had not thought of before. He made sure we got a price that was most suitable to our budget and was very diligent in helping us through the purchasing process. Overall, Gabriel provided wonderful custom service and would definitely recommend him to anyone who is in the process of car purchasing! More

Great experience overall- quick and seamless :)Elizabeth Great experience overall- quick and seamless :) Elizabeth was very helpful and friendly- she made sure we are comfortable with our purchase. Jonatha Great experience overall- quick and seamless :) Elizabeth was very helpful and friendly- she made sure we are comfortable with our purchase. Jonathan who helped us when we were shopping the day before was very cool and was the reason we came back the next morning to buy the car. People made a difference. More

I really appreciate Taylor’s patience and assistance. She helped us find the right car within budget for our family. She answered all of the questions we had. We appreciate her willingness to help and her ti helped us find the right car within budget for our family. She answered all of the questions we had. We appreciate her willingness to help and her time. Thanks! More

We had good customer experience and Paul Diego is very helpful and over all satisfied. Staff are friendly and explains and try to help.Overall nice. helpful and over all satisfied. Staff are friendly and explains and try to help.Overall nice. More

Great experience and good customer service .Paul Diego is really helpful and explained everything perfectly. Over all good experience and happy on that. Friendly staff. really helpful and explained everything perfectly. Over all good experience and happy on that. Friendly staff. More

First vehicle offered way below trade in valueAdded First vehicle offered way below trade in value Added $10,000 to sticker price by the time they were done Second vehicle Has mechanical issue obviou First vehicle offered way below trade in value Added $10,000 to sticker price by the time they were done Second vehicle Has mechanical issue obvious sound while driving right front tire could be rocked in and out with knocking sound service department said it was gravel When describe to two other mechanics first words out of their mouth wheel bearings this is a safety issue I expected something like this May be over on 82nd St. in Portland but not at Royal Moore On the other hand Elizabeth was stellar she has a great personality a heart to serve works hard to find exactly what the customer wants I was never pushy but always helpful She is a credit to your agency my daughter and I were both very impressed and pleased with Elizabeth I would recommend Elizabeth as someone a friend could talk to about a new car but I can’t in good conscience recommend royal Moore about used cars because of our experience Being willing to send someone out the door with a vehicle that makes sounds from the right front and when you grab a hold of the tire and pull in and out the assembly moves and makes a clicking sound says to me that there are integrity issues I wish we would have had a better experience none of this reflects on Elizabeth she did everything in her power to take care of things More

Since my experience with Elizabeth & Royal Moore as a customer, I have repeatedly told my friends and acquaintances of my gratefulness that a dealership like yours exists. customer, I have repeatedly told my friends and acquaintances of my gratefulness that a dealership like yours exists. More

Sam made my car buying experience an absolute joy! His fun and great service is contagious! A great authentic, knowledgeable, professional. Sam is the man fun and great service is contagious! A great authentic, knowledgeable, professional. Sam is the man More