Royal Moore Certified Pre-Owned
Hillsboro, OR
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As a former Senior Corporate Trainer for a National Telecommunications Company, one of the 'courses' I taught was entitled, "Exquisite Customer Service." I KNOW TRUE CUSTOMER SERVICE when I see it. R Telecommunications Company, one of the 'courses' I taught was entitled, "Exquisite Customer Service." I KNOW TRUE CUSTOMER SERVICE when I see it. Ryker performed really well. I was assisting my son and daughter-in-law with an auto purchase and we were being served by Ryker. His delightful disposition, upbeat attitude, and focus on serving with gusto and expertise, were partly what made a clearly outstanding and delightful purchase experience there at the Royal Moore dealership. Excellent customer service skills is how I would describe Ryker and we were truly thankful for his care. Thanks so very much, Ryker! More
They didn’t have what we were looking for the first time we came but Mary stayed in touch with us sending vehicles she thought we’d be interested in. Eventually we found the one! She was kind, understanding we came but Mary stayed in touch with us sending vehicles she thought we’d be interested in. Eventually we found the one! She was kind, understanding and a joy to work with! We never felt pressured and felt like our questions were well answered. Thank you Mary, Colton and thank you Omid Mortazavi!! More
Mary was extremely helpful and dedicated. We were looking for a very specific need, we’ve been looking for months - Mary reached our weeks after we had visited with exactly what we were looki We were looking for a very specific need, we’ve been looking for months - Mary reached our weeks after we had visited with exactly what we were looking for before it even hit the market! Colton was able to meet with us and take us through the meat of the deal. Phenomenal sales team led by Omid Mortazavi. Way to go team! More
Brandon was very kind and easy to talk to. We ended up being at the office for 7 hours while working on trading in 2 vehicles and getting a new one. He made it more tolerable by chatting with We ended up being at the office for 7 hours while working on trading in 2 vehicles and getting a new one. He made it more tolerable by chatting with us and checking in on us. I have never experienced that at any other dealership! Thank you Brandon and Royal Moore! More
We have appreciated Royal Moore and their customer service for awhile now. The same is true with Brandon! He was straight to the point, helpful, hospitable, and down to earth. We had a painless experi service for awhile now. The same is true with Brandon! He was straight to the point, helpful, hospitable, and down to earth. We had a painless experience. We would recommend and work with Brandon again in the future. More
Wonderful place no hassle no problem on talking and negotiating price everything worked out great I definitely go back and check out their cars again for another sale negotiating price everything worked out great I definitely go back and check out their cars again for another sale More
We were interested in a listing for a Prius Prime that was well priced with low miles and in great condition. Ryker helped us with the test drive, allowed us to compare it to another Prius in their invent was well priced with low miles and in great condition. Ryker helped us with the test drive, allowed us to compare it to another Prius in their inventory, and was just so laid-back and pleasant throughout the whole experience. Not only that, he was incredibly knowledgeable about the vehicle, financing options, warranties, all of it. I don't think I've ever said this about a car purchasing experience, but the whole experience was FUN - and I could tell that's the general vibe at Royal Moore. We really got a great deal on our vehicle (without needing to haggle), and I would buy another car from Royal Moore and Ryker any day! Thank you!! 😁👊🏼 More
The whole experience was great, as soon as I got there I was immediately greeted by Jorge and he helped me through the entire purchasing process all the way until closing time and still stayed with me until was immediately greeted by Jorge and he helped me through the entire purchasing process all the way until closing time and still stayed with me until I was ready to drive off the lot with my new vehicle. I would definitely recommend to anyone looking for a vehicle. More