Royal Moore Certified Pre-Owned

When buying a vehicle, beware of Royal Moore Toyota. I was excited to join the Toyota family through royal moore but felt extremely pushed and shoved out after my purchase. They play nice up until the e I was excited to join the Toyota family through royal moore but felt extremely pushed and shoved out after my purchase. They play nice up until the end. I was pretty disappointed at the treatment we received. They claim to be an “up front on numbers” and “no hassle not pushy” dealer. But In The end, there was nothing up front about their numbers and felt very pushed out after. Was told that the price of the vehicle was the absolute lowest they could go on a pre owned certified vehicle. That wasn’t true, as we obviously got it for lower than that in the end. Then came the add on items I was told were “not optional” per the floor manager, sales person and financial team member. Seemed more like a hidden fee to me as that wasn’t agreed upon upfront and when told I didn’t want that, they had gotten pretty defensive. We were told, more than once, that because we didn’t let them know we were coming in, that they felt very thrown off for showing up unannounced to purchase a vehicle. There were a few times paperwork was messed up and had to be redone or names were spelt incorrectly. Was told my vehicle was going to be “detailed” before they closed as there were piles of leaves/pine needles/pine cones in the bed of the truck. Come to find out, they had just rewiped the already very clean interior and quickly sprayed the outside of the cab without touching anything else. They were nice enough to put 3/4 of a tank in the vehicle. All in all, I wouldn’t recommend working with this dealership. Am very unpleased with the entire transaction and wouldn’t wish for anyone else who just wants a smooth buying experience to go through this. You won’t feel anything like family when all is said and done. More

Nice experience purchasing my car here. This is my third time purchasing from Royal Moore as they are the best sales team to work with in my experience. My salesman was Ray and he was helpf This is my third time purchasing from Royal Moore as they are the best sales team to work with in my experience. My salesman was Ray and he was helpful. More

I had an appointment to buy a toyota tacoma and Brandon sold it hours before my appointment. It was underhanded and wrong!!! I will not recommend this dealership and I suggest finding another dealership in sold it hours before my appointment. It was underhanded and wrong!!! I will not recommend this dealership and I suggest finding another dealership in Portland. I really feel screwed over by this place. Lots of other places in town with BETTER PRICES. More

I purchased my 2020 Subaru Forester Sport in February this year, marking my first Subaru and my first vehicle newer than 20 years. As a longtime driveway mechanic, I was in need of a reliable car due to this year, marking my first Subaru and my first vehicle newer than 20 years. As a longtime driveway mechanic, I was in need of a reliable car due to persistent issues with my older vehicles. With this in mind, I reached out to Amari for guidance, and I couldn’t be happier with the decision. From the start, I was nervous and skeptical about buying from a dealership, but Amari made the process smooth and reassuring. He was incredibly resourceful, answering all my questions promptly via call or text, and helping me find a vehicle that perfectly suited my lifestyle. On the day of the test drive, I had the pleasure of working with Tyler. Although I was apprehensive about my first dealership test drive, Tyler’s friendly demeanor and informative answers eased my nerves. He made the test drive experience enjoyable, even as I got used to the Forester’s performance. Choosing the Subaru Forester was straightforward after thorough research, including countless videos, forums, and Reddit searches. My experience with Amari and Tyler made the car-buying process significantly less stressful. They provided invaluable assistance and support, which made navigating the financial and interest rate aspects of the purchase much easier. I recently had the Forester’s first check-up at their Portland location, and I’m pleased to report that everything went smoothly. Overall, I am extremely grateful for the exceptional service provided by Amari and Tyler, and I’m thrilled with my new vehicle. More

Brandon was very helpful, professional, courteous. Made the whole process very easy & relaxed. He got in contact with me quickly after having an eye on the car I wanted. Great experience. Made the whole process very easy & relaxed. He got in contact with me quickly after having an eye on the car I wanted. Great experience. More

Brandon made getting our new family vehicle a breeze. I told him what I wanted, showed up to the lot, & he had exactly what I explained sitting right there waiting for me. There was absolutely no pushing I told him what I wanted, showed up to the lot, & he had exactly what I explained sitting right there waiting for me. There was absolutely no pushing/pressuring what so ever. He was so friendly, kind, & helpful! 10/10 recommend & will definitely go back to him if we ever need another vehicle again!😁 Not to mention the patience he had with us since we had our 2 toddlers with us. Couldn’t recommend more! Go see Brandon!😃 More

Guda was great to work with. We felt that he was honest,patient,and very knowledgeable about the products. Would be happy to work with him again We felt that he was honest,patient,and very knowledgeable about the products. Would be happy to work with him again More

Our salesman Trey provided excellent customer service for both my dad and I. He was very patient and made the whole car buying experience super easy! both my dad and I. He was very patient and made the whole car buying experience super easy! More

Had just what I wanted at a great price. Jesus was awesome. Easy and smooth transaction. Jesus was awesome. Easy and smooth transaction. More

As a first time buyer, I was a bit nervous to come to a dealership. But my sales consultant Guda was very helpful and laid back. He applied no pressure during my appointment and test drive. They made it ve dealership. But my sales consultant Guda was very helpful and laid back. He applied no pressure during my appointment and test drive. They made it very easy for me to go through the process, and despite a bit discomfort in finalizing my deal, I had a very good experience. More