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104 Reviews of Royal Kia - Service Center
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January 18, 2012
When I have taken my van in for minor service I see Craig Abbott. He has been very helpful to me and will give me suggestions on concerns and things I have asked him about. He genuinely cares and will do h Abbott. He has been very helpful to me and will give me suggestions on concerns and things I have asked him about. He genuinely cares and will do his best to take care of any issues brought to his attention. Craig greets his clients with his great smile ever time and always makes you feel welcome. Thank you Craig for a fantastic job, keep up the great job and customer service! More
by GViss
Employees Worked With
Craig Abbott
September 01, 2011
My experience has always been great with this dealership!!!! Buying a new car from this dealer was the easiest one that I have ever had. dealership!!!! Buying a new car from this dealer was the easiest one that I have ever had. More
by SedonaAZ2007
Employees Worked With
Scott, Scott Maher
August 23, 2011
This dealership has some of the most friendly staff! When I had a toyota, I never went to the dealership for services because I felt like they were always trying to upsell me things that I didnt know what th I had a toyota, I never went to the dealership for services because I felt like they were always trying to upsell me things that I didnt know what they were or even how some of the things worked. After buying my Kia 2 years ago in Phoenix, I moved to Tucson and thought I'd give this place a try. I have come here for my services ever since. Craig is especially great because he knows that I don't know much about cars, so he takes the time to explain every detail to me. He doesnt try to sell me things I don't need, but instead will occasionally make recommendations to me, and explains why he thinks the product will benefit me. I really appreciate that, and everyone at Royal Kia. Thank you! More
by BlueTruck
Employees Worked With
Craig and Scott
June 13, 2011
I bought my KIA Sedona 2002 and have always felt good about the service department. People always say that dealer service is more expensive and I say not at my KIA service department. In fact when I hav about the service department. People always say that dealer service is more expensive and I say not at my KIA service department. In fact when I have tried other service on my KIA it has always cost me double. Thank you for the best service ever. Recently I had to replace the harmonic balancer for the third time. The tow company convinced me that they would be cheaper than KIA service and that it would take too long. The only way I would agree was that they assured me they would use genuine KIA parts and they could have it the following day because I needed it.. . they charged me more than you would have, but that was my mistake. I am more convinced than ever the only ones to work on my KIA are at your KIA dealer service. Thank you for the best service in Tucson! More
by mestizap
Employees Worked With
Jason Hogan
