Royal Kia

Awesome customer service! Jesus and then team went over and beyond to make sure we had a common goal and achieved it! Thank you! Jesus and then team went over and beyond to make sure we had a common goal and achieved it! Thank you! More

My daughters 2018 Optima broke down in New Mexico while we were moving her back to Tucson from Tennessee. I contacted Jesus and he had us bring the car in. Although we didn’t buy the car from Royal they wo we were moving her back to Tucson from Tennessee. I contacted Jesus and he had us bring the car in. Although we didn’t buy the car from Royal they worked it in and found that it was an issue that was covered by a recent recall. I can’t tell you how awesome it was to here this news. Royal rocks and really makes you feel like family no matter what. Thank you Jesus and Jennifer. More

Jesus was a pleasure to work with. He was very familiar with the car and all of its features and throughly explained them. He was friendly and made the experience enjoyable. I love my He was very familiar with the car and all of its features and throughly explained them. He was friendly and made the experience enjoyable. I love my new Rio More

Everyone at KIA is great. Have always had a good experience. Used to ask for Matt for the service on our KIA, we were given to Ricky and he is just as wonderful, will now ask Have always had a good experience. Used to ask for Matt for the service on our KIA, we were given to Ricky and he is just as wonderful, will now ask to see him. More

Very pleasant and knowledgeable. Kept me informed with process of repairs. I have a problem, Eddie helped to my ride and made sure I was sale. Kept me informed with process of repairs. I have a problem, Eddie helped to my ride and made sure I was sale. More

Service Advisor (Richard Soto) did an amazing job making the process smooth by updating us on the mechanical condition on our 2013 Kia Soul along with the issues that were brought up to us last year that ne the process smooth by updating us on the mechanical condition on our 2013 Kia Soul along with the issues that were brought up to us last year that needed to be taken care of this year. He goes above and beyond for his customers and tries to help as much as possible. Great service and he knows his stuff. The other employees were very nice too (one who greeted me & behind the counter), and including the employee who drove me home. More

Quick and easy, technicians explain everything clearly and easy to understand. They also ask questions and clarify any concerns. and easy to understand. They also ask questions and clarify any concerns. More

I called Royals' service department to schedule an oil and filter change. I spoke with Jennifer Caldara. I arrived at the scheduled time, she got the car right in, told me how long it should take. The and filter change. I spoke with Jennifer Caldara. I arrived at the scheduled time, she got the car right in, told me how long it should take. The car was done sooner than she promised, and I also was given a free car wash. Price was exactly what I was quoted. Very nice customer service and what a nice clean facility. More

Great buying experience at this dealership. No pressure and we had great salesperson in Jesus Camargo. Definitely would buy here again No pressure and we had great salesperson in Jesus Camargo. Definitely would buy here again More

Awesome experience, did everything to make sure they could give us the lowest payment possible! Would recommend. could give us the lowest payment possible! Would recommend. More