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Royal Kia
Tucson, AZ
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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As my wife describes this car purchase as the most pleasant car buying transaction that we have ever made. When we visited Royal Kia we were greeted outside by salesman Kevin. Kevin asked us to come i pleasant car buying transaction that we have ever made. When we visited Royal Kia we were greeted outside by salesman Kevin. Kevin asked us to come inside for a few moments so he could explain information about the dealership. Kevin then shared with us the no hazzle pricing policy and explained that no sales pressure would occur before, during or after a sale.... once we heard this we knew right then we were at the right car dealership. After test driving the Optima we were impressed with the vehicle but were not ready to make a purchase that day due to our agenda for that day was to just take a look at several makes of cars. We told Kevin that if and when we were ready to buy that we would be trading in another vehicle other than the one we drove to the dealership. Kevin wanted us to meet Trey the sales manager before we left. Kevin told Trey that we had a trade but not with us and didn't have time to return home and get the car that same day. Then we heard the unbelievable..... Trey said that is no problem if you don't mind we will come to your house and look at the trade.... well.... of course no problem but we live in Green Valley 30 miles from here. Well end of story two hours later Kevin and Trey met us at our home, accepted our trade and later that afternoon we were driving home in a 2011 Optima. We are still telling that story to many people and like us they are truly amazed that a car dealer would extend that amount of effort in closing a sale. I think we have met and been introduced to just about everyone that we will come in contact with when we return for service and parts. We wish Royal Kia great success and thank them for the pleasant experience. James and Phyllis Schumm Green Valley, AZ. More
I bought 2011 Kia Forte from Royal Kia on 3/28/11. The three main factors in my purchase decision were--1) Great price, much better than I expected when I walked in; 2) The car itself and had value-added three main factors in my purchase decision were--1) Great price, much better than I expected when I walked in; 2) The car itself and had value-added features that I wanted (car does not look like an "econobox", moon roof, my golf clubs fit in trunk, etc.); and, in particular my Sales Consultant, Kiersten Carrillo. Kiersten is super professional, knowledgeable, helpful, witty, pleasant, friendly, and customer-oriented--not at all the typical stereotype of a pushy, obnoxious car sales rep. She was very thorough and provided detailed explanations throughout the entire sales process from the time she first greeted me to showing me how to work all the gizmos and gadgets on the vehicle before I drove it off the lot. She even has a sense of humor as she laughed at my lame jokes. I am more than happy to strongly endorse my car buying experience with Royal Kia and specifically, Kiersten Carrillo.---Don Modie, Green Valley More
I purchased a car recently from Royal Kia. The entire process was great and I'm extremely happy with my new car! Joanne really knew her stuff & made this purchase a wonderful experience! I will be recom process was great and I'm extremely happy with my new car! Joanne really knew her stuff & made this purchase a wonderful experience! I will be recommending Royal Kia to all of my friends in the market for a new car. More