Royal Kia

Great customer service! Tre and Kierstin did a great job and listened to my needs. Best value for trade in and I absolutely LOVE my new car! Could not be happier. I get compliments on my car now everyday and listened to my needs. Best value for trade in and I absolutely LOVE my new car! Could not be happier. I get compliments on my car now everyday and hope to send along some referrals. More

My entire experience was very pleasant and low key with all parties involved--the internet liason (Jo Dunavent) and the salesman, Kevin Cravo. I especially appreciated the personal service from Jo Dunaven all parties involved--the internet liason (Jo Dunavent) and the salesman, Kevin Cravo. I especially appreciated the personal service from Jo Dunavent, who answered all of my questions via email and then even met me at the dealership location of my choice when I was ready to purchase. It took me several months before I was ready to purchase my Kia Soul, and Ms. Dunavent was completely honest with her responses to my questions. I truly felt that she and the salesman (Kevin Cravo) wanted me to be completely happy with my purchase and it wasn't about their sales production. I will definatley recommend both Jo Dunavent and Kevin Cravo to anyone looking for a good, honest sales team. And by the way, I am very happy with the purchase of my 2012 Kia Soul, not just the car, but the entire experience. More

This is the 2nd Kia purchased from Royal. I really like the atmosphere, non-pressured sales approach in buying a car. I have bought a car from another dealer before where it took HOURS and you just wanted the atmosphere, non-pressured sales approach in buying a car. I have bought a car from another dealer before where it took HOURS and you just wanted to leave. Very comfortable with Royal.. Luis was very knowledgeable and relaxed in our dealings. Trey also was there when needed, and was just as easy to deal with. More

Very personable,professional,friendly, and knowledgeable. Went to great lengths to help us make a better decision to fill our transportation needs. Answered all of our questions and demonstrated new techno Went to great lengths to help us make a better decision to fill our transportation needs. Answered all of our questions and demonstrated new technology to us. Did not pressure us, but gave us brochure and information to take home so that we can review it and make sure that we are buying the car that we really want. More

Awesome experience! My friend said I had to talk to Ken Lewis, cause he was so nice, and had helped her the week before to buy a new car for her daughter in Ohio....OK, I did, and he was!!! Not only "nice" Lewis, cause he was so nice, and had helped her the week before to buy a new car for her daughter in Ohio....OK, I did, and he was!!! Not only "nice" but a real sweet person, had all the answers, didn't pressure, and allowed me to take my time, which for an ole lady wasn't easy on his part! Being very patience on his part, I walked out with a new Soul...love it to death!! Ken also made sure I had met the manager and service people so when I came back I wasn't a stranger. Royal then went out of their way to have a little evening for new owners to get together...what another nice experience, and a great way to feel you were one of the family, so to speak. Even the manager's wife was there and participated which is really a cool surprise...go Annie, go. I remember her name but not her husband's!! Sorry. Anyway great dealership, and know I will always be treated great, and Ken will be there for any questions I have. I now have a new best friend!!! Love you Royal, and Ken Lewis!!! Bess Lane and "Mia Soul", my car's new name. Thanks Royal Kia! More

Royal Kia received a perfect rating because it was a very pleasant experience to purchase my first vehicle from them. Celia Adler was a very knowledgeable salesperson. She knew the most about the 2012 Kia So pleasant experience to purchase my first vehicle from them. Celia Adler was a very knowledgeable salesperson. She knew the most about the 2012 Kia Sorento of any salesperson I have talked with. She explained the car in a way that made sense to me. She also knew what I wanted and did not pressure me to purchase a car that was not appropriate for me. She was very accommodating and a pleasure to work with. As a first time car buyer, I was apprehensive about the car buying experience. Celia and Royal Kia took this apprehensiveness away. The entire staff was very friendly and made sure my needs were met. I could not have asked for a better first time experience. I will be more than happy to refer any one to this dealership. More

Our experience in purchasing the Sorento was pleasant. Our experience in purchasing the Sorento was pleasant. We used the Costco Auto program and would recommend it. Humberto presented the program in Our experience in purchasing the Sorento was pleasant. We used the Costco Auto program and would recommend it. Humberto presented the program in a professional manner. More

The employees mentioned above have given us the best The employees mentioned above have given us the best service in new car sales and in the service department.Over the years of purchasing many cars n The employees mentioned above have given us the best service in new car sales and in the service department.Over the years of purchasing many cars new and used Royal kia has proven to be the best. Sincerly, Philip & Nicky Scott More

Royal Kia was great! They made our car buying experience a very pleasant one. We had never visited this dealership and we are sure glad that we decided to stop in. Everyone was very nice, efficient, and k a very pleasant one. We had never visited this dealership and we are sure glad that we decided to stop in. Everyone was very nice, efficient, and knew their product. We are very satisfied with our new Sorento, the car is great and the deal was just what we wanted. No pressure, no hassel, just good friendly salesmanship. We definitely will use this dealership again. More

this is a great dealership. from the moment I walked in they were extremely kind to me, my sales person was very knowledgeable about the vehicle he was showing me and when i made my decision to buy he did they were extremely kind to me, my sales person was very knowledgeable about the vehicle he was showing me and when i made my decision to buy he did everything he could to get me a deal. I would recomend this dealership to anyone. More