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Royal Kia
Tucson, AZ
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I had a wonderful experience when I bought my van. CC (Celia) was very understanding with my situation and did everything she could to make it a pleasant experience for me. I like the "no pressure sales (Celia) was very understanding with my situation and did everything she could to make it a pleasant experience for me. I like the "no pressure sales” when I went in to shop for a vehicle. CC was there when I had questions and I was able to look without any pressure or hassles from a sales person. CC was extremely helpful and really looks out for her clients, excellent customer service, thank you CC, you are GREAT! I also want to thank Trey Jefferson who was very helpful and understanding in processing the financing I needed and explaining other particulars involved in my purchase. Thank you so much Trey! Overall, I like the feel of the dealership. They help you to feel relaxed and know that there is no pressure, I have already referred friends to CC for when they want to look for a car. I also liked how they introduced me to the Service Manager. Everyone at Royal Kia was very friendly and ready to help. Thank you! Very Satisfied client George Vissichelli More
When I have taken my van in for minor service I see Craig Abbott. He has been very helpful to me and will give me suggestions on concerns and things I have asked him about. He genuinely cares and will do h Abbott. He has been very helpful to me and will give me suggestions on concerns and things I have asked him about. He genuinely cares and will do his best to take care of any issues brought to his attention. Craig greets his clients with his great smile ever time and always makes you feel welcome. Thank you Craig for a fantastic job, keep up the great job and customer service! More
Ken Lewis was an awesome dealer to deal with when trying to buy not opne, but two cars. He was very upfront and honest. He made us feel very comfortable with all our decisions. I will recommend Ken to al to buy not opne, but two cars. He was very upfront and honest. He made us feel very comfortable with all our decisions. I will recommend Ken to all my friends. More
Our family has dealt with the Royal dealer family for years and have always had a pleasant experience. Yes, dealing with a car dealer can be pleasant! We have nothing but high praise for Humberto and t years and have always had a pleasant experience. Yes, dealing with a car dealer can be pleasant! We have nothing but high praise for Humberto and the overall Royal Kia family. We do extensive research prior to purchasing/selling a car, and the price on our new Kia was very fair. The price offered for our older vehicle (not a trade--Royal offers a purchase price for your used vehicle that is not connected to the price on the vehicle you want to purchase) was higher than we expected. We love the way Royal does business--the price is the price, and there isn't the unpleasant haggling over price or trade-in. We wish all dealers operated this way--no anger or frustration, and no feeling that anyone was trying to rip you off. Fair prices, great Kia products, and pleasant salespeople: who could ask for more. Oh, and previous experience with Royal's service center has always been great! More
I have bought 2 used cars from Royal KIA, both I have bought 2 used cars from Royal KIA, both experiences were great! The employees were very professional & down to earth. The sales men were not a I have bought 2 used cars from Royal KIA, both experiences were great! The employees were very professional & down to earth. The sales men were not at all pushy or wanting to "make a sale" . They let me measure my options & decide all on my own if I was ready to purchase another car for my situation. I would highly recommend this dealership for a first car owner experience! Kyle Hook rocks!! Go see Kyle!!! Trey was awesome too : )They were both excellent men to deal with!! Thank you Royal KIA!! More
Chuck was absolutley great to work with. He was very easy and pleasant not pushy. He gave us up front prices from the beginning with no added prices later. Everyone was friendly and skillful. I will never bu and pleasant not pushy. He gave us up front prices from the beginning with no added prices later. Everyone was friendly and skillful. I will never buy form another dealership More
This was the best experience I've had at a dealership. Oscar Delgado was really nice and honest, and the most that I liked about him was that he did not pressure me and he explain me every detail. Also, O Oscar Delgado was really nice and honest, and the most that I liked about him was that he did not pressure me and he explain me every detail. Also, Oscar was very patient with me, and helpfull in the process, and he gave me all the discounts that he had available at that time, without hiding anything. The dozen red roses my wife received after the purchase was a very special touch. She loved it! Thank You! Jose Luis Rosales More
Excellent customer service, Chuck listened to what our needs were, and delivered as promised. No funny business or haggling, just a straight forward working relationship. We made the right choice to come needs were, and delivered as promised. No funny business or haggling, just a straight forward working relationship. We made the right choice to come to Royal Kia to buy our used truck. Chuck and the rest of the staff went above and beyond to make our buying experience enjoyable. My wife and I were very grateful for the help and the beautiful truck that we bought. Thanks again, Wendell and Carolyn Holmes More
Probably the best and easiest car buying experience I'll ever have. Nice inventory, no pressure, very helpful staff. Humberto seemed knowledgeable about the cars and was very low-key. Humberto delivered as ever have. Nice inventory, no pressure, very helpful staff. Humberto seemed knowledgeable about the cars and was very low-key. Humberto delivered as he promised on a couple of minor items. At most other dealers I've bought from once you're out the door, your out of mind. Not so with Humberto. It was a very pleasant buying experience. More
Having purchased two dozen or more cars over many years, I have NEVER had the positive experience I had a Royal! And 90% of that feeling is because of Oscar. From our first encounter when I first drove up I have NEVER had the positive experience I had a Royal! And 90% of that feeling is because of Oscar. From our first encounter when I first drove up, determining which vehicle was best for me and making the process and paper work quick and efficient is first rate service! Oscar quickly became my friend--so personable, sincere and truly helpful--and I do appreciate him. A good man indeed. I will be delighted to recommend Royal, specifically Oscar, to anyone I associate with. [as a side note, I do not understand your 'optional' question--it makes little sense to me...] More