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Royal Kia

Tucson, AZ

4.9
2,463 Reviews
Your Kia Dealership in Tucson, AZ Welcome to the Royal Kia dealership! Here at the Royal Kia dealership of Tucson, Arizona, we provide new Kia model sales, top-notch vehicle service, automotive financing opportunities, and plenty of ways to save, to drivers in Sierra Vista, Green Valley, Eloy, and Wilcox, and other locations in the greater Pima County area. From our sales team, find guidance on the Kia vehicle fit that’s right for you! From the Forte sedan to the Soul CUV to the Sedona minivan to the brand-new Seltos and K5 models recently added to our lot, we’ll help you find the best Kia for your budget and driving lifestyle! Elsewhere, the Royal Kia Service Center provides top-notch, high-quality automotive service in addition to our parts center. If we don’t have the auto part or accessory that you need in stock, we’re happy to have it delivered and installed at your earliest convenience. If you’re planning to finance your next ride, get a head start by getting pre-approved for credit online. That way, our team here at Royal Kia can make your visit as quick as possible, spending less time filling out paperwork so you can get behind the wheel of your next ride in no time! For more information, please contact our team online, over the phone, or on-site. We hope to hear from you soon!
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4333 East Speedway Boulevard

Tucson, AZ

85712

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Showing 2,463 reviews

January 30, 2012

This is the second time we have purchased a new car from Humberto at Royal Kia in the last year. Our experience in buying the first vehicle ensured that we would return again and our experience with buying More

by wittmer_usaf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Humberto Rodriguez
Feb 02, 2012 -

Royal Kia responded

Thank you for the positive feedback! It is an honor to know that this is your second visit at Royal Kia and that you were still so pleased with the service in which we provided. Thank you for recommending us to others. We will be sure to give them the same great service and hospitality. We look forward to seeing you in the future! Be sure to check out our Facebook and Twitter pages for exclusive offers. Sincerely, Trey Jefferson Sales Manager wjefferson@royaltucson.com

January 28, 2012

I started my process on line talking to Jo. In June 2011 I decided I wanted a Kia Soul!. I stopped by one afternoon, Jo was out but Ken showed me a Soul on the floor. He was very nice and handed me over t More

by cek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jo, Kiersten, Trey, Ken, Craig
Feb 02, 2012 -

Royal Kia responded

Congratulations on your 2012 Kia Soul! I’m glad to hear that you are so pleased with what you’ve been waiting patiently for. We hope it was worth the wait! It is our pleasure to do whatever it takes to ensure an excellent experience here. Thank you for joining us at our new buyer appreciation dinner and for the kind words. Please let us know if you have any questions or concerns in the future. We would be happy to help! Visit our Facebook and Twitter pages for upcoming specials. Sincerely, Trey Jefferson Sales Manager wjefferson@royaltucson.com

January 27, 2012

The entire team bent over backwards to get me a car. I was car-less at the time, they picked me up and took me home while I was making my decision. I liked the no haggle deal. They were so helpful and I d More

by CJCarlson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Delgado, Jo, & Scott, Scott Maher
Jan 27, 2012 -

Royal Kia responded

Congratulations on your new car! We strive to go above and beyond for our customers and if there is ever anything we can do to help, we are more than happy to do it. Let us know if you have any questions about your new car and thank you for your business! Be sure to check out our Facebook and Twitter pages for exclusive specials. Sincerely, Trey Jefferson Sales Manager wjefferson@royaltucson.com

January 27, 2012

The sales department is great,Mr. Ken Lewis is an The sales department is great,Mr. Ken Lewis is an excellent sales person.He clled to see how our new car was working for us.The problem is on another More

by tino89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Lewis
Jan 27, 2012 -

Royal Kia responded

Congrats on your new car! It is great to know that Ken was so helpful to you. I’m sorry to hear about the doors on your Tundra. Please contact me at your earliest convenience so we can work together to resolve this issue. Sincerely, Karl Kompe Service Manager kkompe@royaltucson.com

January 27, 2012

I came into Royal Kia as a first time buyer and was treated with respect, kindness and honesty. Every time I walked in there I felt instantly comfortable and welcome. I'd say this place is more than a More

by Alexander S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hook
Jan 27, 2012 -

Royal Kia responded

Alexander, thank you for taking the time to share your feedback with us. We are tremendously happy to hear that you had such a great experience at our dealership. It is our objective to make every customer feel comfortable and secure during their visit and we are glad to have met this goal with you. Please let us know if you have any questions or concerns in the future. Be sure to visit our Facebook and Twitter pages for upcoming deals. Sincerely, Trey Jefferson Sales Manager wjefferson@royaltucson.com

January 27, 2012

Had a great experience at Royal Kia. I never felt pressured. I went in for info and left knowing I would be back and 5 days later I had a new car. Working with Kirsten Carrillo was easy and I would More

by aaalegria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirsten Carrillo
Jan 27, 2012 -

Royal Kia responded

Thank you for the kind words and congratulations on your new car! Kirsten will be happy to hear that she helped make your experience here a pleasure. It is an honor to know that you’re planning on doing business with us again. Please let us know if there is anything we can do for you at any point in the future. We look forward to your next visit! Follow us on Facebook and Twitter for exclusive offers. Sincerely, Trey Jefferson Sales Manager wjefferson@royaltucson.com

January 26, 2012

The most wonderful dealership I've ever come in contact with by far,great staff friendly,helpful and sincere!Way to go guys and gals couldn't ask for any thing else from a dealership!!!! More

by Richard Sanderlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Humberto/Beto
Jan 26, 2012 -

Royal Kia responded

Richard, thank you for such positive feedback! I am glad to know that our team has made your experience here such a pleasure. It is great to hear such kind words from our customers. We set the bar high in regards to customer service and it is encouraging to know that we’ve been meeting that goal. Please let us know if we can help you with anything else in the future! Be sure to check out our Facebook and Twitter pages for upcoming specials. Sincerely, Trey Jefferson Sales Manager wjefferson@royaltucson.com

January 26, 2012

I have a 2002 Kia Optima and have been dealing with them for 10 years now. I have never had a bad experience with them. I have always been overly satisfied with the work performed and their level of experti More

by Mvernezze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Abbott
Jan 26, 2012 -

Royal Kia responded

Thank you for such positive feedback! On behalf of the entire Royal Kia team, it is an honor to have been given the chance to serve you for the past ten years. Thank you for your loyalty! It is great to hear that you’ve been pleased with our service for so long. We strive for excellence in customer service each and every time and we are glad you’ve noticed our efforts. We look forward to your next visit! Check out our Facebook and Twitter pages for upcoming specials. Sincerely, Karl Kompe Service Manager kkompe@royaltucson.com

January 25, 2012

My salesman, Jamal was very nice and very helpful. No pressure. The managers that helped out with the financing were also very nice. Again, no pressure. The car I bought had 5,000 miles on it and so had More

by Dearly325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
Jan 26, 2012 -

Royal Kia responded

Congratulations on your new car! It is encouraging to know that our team was very helpful and took great care of you. That is what we aim for at Royal Kia. I'm glad we could help with the touch-up work to get your new car looking perfect, as it should before you drive away for the first time. Don't forget to visit our Facebook and Twitter pages for exclusive specials. Sincerely, Trey Jefferson Sales Manager wjefferson@royaltucson.com

January 25, 2012

The salesperson Humberto Rodriquez was very professional and went out of his way to help me my wife and grand-daughter be comfortable while at Royal. More

by Manny Vasquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Humberto Rodriquez
Jan 25, 2012 -

Royal Kia responded

Manny, thank you for taking the time to give us your positive feedback. Humberto is a valued member of our sales team and he will be happy to hear that he made you and your family feel so comfortable while you were visiting our dealership. Thank you for your business and please let us know if you have any questions or concerns at any time in the future. Be sure to check out our Facebook and Twitter pages for upcoming specials and deals. Sincerely, Trey Jefferson Sales Manager wjefferson@royaltucson.com

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