Royal Kia

We are newly married and between us have purchased at least 30 cars. This was, by far, the most pleasant experience we have ever had. Ken Lewis should be cloned and car salesman would instantly become least 30 cars. This was, by far, the most pleasant experience we have ever had. Ken Lewis should be cloned and car salesman would instantly become one of the most respected occupations. He was the ultimate professional yet sympathetic and helpful when our trade-in was totaled the day before we were to pick up our 2011 Kia Sportage. We only came in to look the day we met Ken but looked no further for a car. The day after we took ownership of our Kia, we had to come back because there was a small malfunction. Again, Ken and the Service Department were outstanding. We hope to keep our Kia for a long time but should we ever need another car, you can be sure that we will come to Royal Kia and Ken Lewis first. More

I recently bought a 2004 Kia Rio Cinco from a private party. After a few trips on the interstate it became obvious that I needed some work done. After reviewing possible causes of the shaking in my front party. After a few trips on the interstate it became obvious that I needed some work done. After reviewing possible causes of the shaking in my front end I was convinced it would be something major like the motor mounts. I browsed online to get an idea of what repairs and maintenence I wanted done was going to cost me. I came across KIA's wonderful online service appointment scheduler online. I was VERY PLEASED at the quoted prices, so I sceduled my service for the following week. I dealt primarily with Craig Abbott. I have to say, he is one of the friendliest and most honest people anyone could wish to find anywhere. I have no doubts about the honesty of this dealership and its employees because the issue that I whole heartedly believed to be something expensive, like motor mounts, turned out to be unbalanced tires (and two bad tires). I couldn't believe that a repair shop was honest enough to tell me things I did not need, instaed of taking every penny they could. :) Aside from that, when Craig learned I had planned to take the city bus to work after dropping my car off, he suggested I let them shuttle me. The drivers (both two and from) were very polite, prompt anbd SAFE while transporting me. In addition to these things, the prices quoted were the prices I paid. They didnt try to add on hourly rates, etc. The repair quotes online included everything but tax. There was one unfortunate incident. While having filters, belts, tires, and fluids replaced I also had them repair a window (Front Pasenger) that wouldnt roll down and a door lock (Front Driver Side) that would randomly lock me out of the car. The day after I picked up my car (which was done BEFORE Craig said it would be) the driver window began to slowly slide down into the door. So I called Kia back. Without hesitation, they let me bring my car back to them.. Although it was a bad regulator and not the fault of the mechanic, Scott went ahead and replaced the bad regulator at no additional cost to me. I have to add that the employees at Kia.. from the drivers to the service advisors were all very friendly and professional. The way I was treated by them was no different when I returned the second time than it was when I first walked in the door.. This service center has my HIGHEST recommendations and I will definitely continue to return for all of my future needs.. More

I appreciated the time Trey gave me in discovering what options I was looking for in a car and locating one that had everything I wanted and the options I did not need. Trey and Ken worked dilligently to o options I was looking for in a car and locating one that had everything I wanted and the options I did not need. Trey and Ken worked dilligently to overcome another sales associates shortcoming and rather large error he comitted. They ensured to deliver me the car I wanted while working within my budget. Since I was at the dealership all day, Ken even offered me his personal snacks and gave me flowers as a thanks for my patience which I really appreciated. It let me know, I was more than just a sale. More

I will be graduating in May and I went to Royal Kia to purchase my first car. I had an idea of the car I wanted when I first went in, and right away Gerry was very helpful. After looking at my options of purchase my first car. I had an idea of the car I wanted when I first went in, and right away Gerry was very helpful. After looking at my options of pricing and cars, Gerry and Trey worked endlessly to find me exactly what I was looking for in my price range. They were upfront and honest about every little detail, from the length of the warranty to the quality of all cars. Gerry also looked up cars in other lots just to make sure I was getting the exact car I wanted. I decided to go with the 2010 Hyundai Elantra, which was a perfect fit for my budget and my ideal car. There were no extra fees, or hidden packages tagged on, I had been car shopping for roughly 3 weeks, and Royal Kia was by far my best experience. I would strongly recommend any car buyer in any situation whether it be used or brand new to go through this dealership. Gerry went above and beyond, I felt very comfortable with my purchase and I love my new car! Thanks again! Julia More

Royal Kia made me feel at home from the moment I walked in the door. Ken is awesome. He is extremely knowledgable, honest and friendly(and the roses were a nice touch). Kudos to Trey, who gave us a wond in the door. Ken is awesome. He is extremely knowledgable, honest and friendly(and the roses were a nice touch). Kudos to Trey, who gave us a wonderful deal and was there for us every step of the way (wonderful hands-on manager). We looked at the car for my son on Tuesday and had it in our driveway on Saturday. They were very expedient in having all of the paperwork completed and the car was nice and clean and waiting for us when we arrived. Best dealership I have ever dealt with and we plan on going back to get a car for me. The Hurleys (Dorothy, Tim III and Tim IV) More

Kiersten Carrillo made my care buying experience the best I have ever experienced. This dealership has a very good grasp on the concept of customer service. I have ever experienced. This dealership has a very good grasp on the concept of customer service. More

We leased out second Kia Optima in less than a year. Humberto is patient, knowledgeble and helpful. We enjoy working with him and also with Scott Maher. Ron and Barbara Quarantino Humberto is patient, knowledgeble and helpful. We enjoy working with him and also with Scott Maher. Ron and Barbara Quarantino More

I started looking for a Sedona at another dealership and wanted to run and hide. I was alerted to this dealership through Costco website. Talked to Chuck Beardsley who explained Royal Kias way of doing busi wanted to run and hide. I was alerted to this dealership through Costco website. Talked to Chuck Beardsley who explained Royal Kias way of doing business and that He would be the one who did the whole process if I found the Sedona I was looking for. The no Haggle pricing was of particular interest. I had looked at 2006 with low miles on there Web site and emailed Tina with some questions before I went to other dealer and as I guess destiny would have it I ended up buying the 2006 from Royal. I would have to say I actually enjoyed the whole process everyone was great and more than just helpful.My only regret is they wanted money before I could make it mine. Thanks to all and a job well done Don More

We love going to Royal Kia, they are always proffesional and very friendly. Jamaal was great and he was able to get us everything that we needed. Very satidfied with the service and the van that we got. and very friendly. Jamaal was great and he was able to get us everything that we needed. Very satidfied with the service and the van that we got. Thank you. More

Have purchased from Royal before. Enjoy the no haggle environment and Know this is a Reputable dealer. Salesman Kyle was awesome and exceeded expectation. Definatly a positive experience! environment and Know this is a Reputable dealer. Salesman Kyle was awesome and exceeded expectation. Definatly a positive experience! More