Royal Kia

Happy with new KIA Our salesperson Eli was knowledgeable, personable and accommodating to our requests. We haven't bought a car in over 10 years and Eli was reassuring Our salesperson Eli was knowledgeable, personable and accommodating to our requests. We haven't bought a car in over 10 years and Eli was reassuring and kept us informed throughout the process. We are very happy with our new auto thanks to Eli. More

Great experience We found out after the sale that our salesman, Jesus had only been working in sales 9 days. He did a great job Will definitely be an asset to an alrea We found out after the sale that our salesman, Jesus had only been working in sales 9 days. He did a great job Will definitely be an asset to an already good dealership in the future. A shoutout to Matt, the finance guy and the manager on duty for helping to make this an enjoyable experience. More

Wife loved purchased vehicle!! Charles jumped through hoops, helping me find the right vehicle for my wife. He was professional, knowledgable and very attentive to my personal buyin Charles jumped through hoops, helping me find the right vehicle for my wife. He was professional, knowledgable and very attentive to my personal buying needs. Kudos to Charles "for a great Job", sold me the right vehicle at a great price. More

Horrible service department just now My experience at Royal Kia in the sales department was phenomenal the salesperson and the manager were really nice and very helpful. Where i just now My experience at Royal Kia in the sales department was phenomenal the salesperson and the manager were really nice and very helpful. Where it went all wrong was the service department which was absolutely horrible wasteful time experience. First it started with the detail car wash, there was absolutely no detail in that car wash. I stayed there for 3 hours and when I received the car it look like they didn't even touch the inside. they did send it back for me cleaning and after an hour it came back, there was still marks on the seats and glue on the windshield from their stickers it went back again and again I still had footprint marks on the seats and looks like they didn't even touch the carpets. At that point I gave up since it was an all day affair The second issue was with my key fob they said that they would order a new one and it would be in on Wednesday so I came in Wednesday and they told me that he was cut incorrectly and I would have to come back in again next Wednesday. I came in that Wednesday and they program a new key fob and gave it to me. the key fob had scratch marks dents and the key was also scratched up so I ask the salesperson "are these new key fobs or used" he told me that they were new key fobs and I showed him the key fob and told him that this is not new. His reaction is I don't know what to tell you and I'll note it and he walked away. I'm definitely not happy with Royal Kia service department. More

Fun easy down to the point Jesus was very helpful.. kind, and understanding. Sales reps have a lot to do with the way customers feel about the agency in my opinion, Jesus is mak Jesus was very helpful.. kind, and understanding. Sales reps have a lot to do with the way customers feel about the agency in my opinion, Jesus is making Royal Kia stand out with his excellent customer service, and personality.. thank you for everything. More

First car purchase This was my first purchase of a car on my own. Bradley was super helpgul and put ke at ease throughout the whole process. Matt also helped and he was This was my first purchase of a car on my own. Bradley was super helpgul and put ke at ease throughout the whole process. Matt also helped and he was very professional and helpful. I will definitely buy future cars from royal kia. More

Pleasant experience. Second used car purchase from Royal Kia, both were easy, stressless experiences. All my questions were answered fully and professionally. The beautif Second used car purchase from Royal Kia, both were easy, stressless experiences. All my questions were answered fully and professionally. The beautiful flowers were a nice finish to what can usually be a stressful process. More

A knowlegableaand personable I purchased two cars from Bryce in the last two months. He is very knowledgeable and extremely personable when it comes to knowing the cars on the lot I purchased two cars from Bryce in the last two months. He is very knowledgeable and extremely personable when it comes to knowing the cars on the lot and his ability to deal with people in a fair and respectful manner. It has been my pleasure to get to know Bryce and I have enjoyed purchasing two cars from him. This is the first time in my life I could say that my car purchasing experiences were Stress-free and even fun. What a great guy More

Great company and endless laughs with Everett! It’s my second car purchase experience now with Everett at Royal and both are happily memorable! Wouldn’t go anywhere else with anyone else! It’s my second car purchase experience now with Everett at Royal and both are happily memorable! Wouldn’t go anywhere else with anyone else! More

Awesome experience Had a great day at Royal Kia. Everyone was very hospitable. No pressure at all and was treated like family. Thank you Charles Owens you were great a Had a great day at Royal Kia. Everyone was very hospitable. No pressure at all and was treated like family. Thank you Charles Owens you were great and very professional. More