Royal Kia

Absolutely the BEST service EVER!!! Taylor Bjork took EXCELLENT care of me from start to delivery. He explained everything and was VERY professional. I Highly recommend him and Royal Kia Taylor Bjork took EXCELLENT care of me from start to delivery. He explained everything and was VERY professional. I Highly recommend him and Royal Kia to anyone looking for a car. No hassle, just GREAT service! Thank you for making experience non stressful! More

Amazing!! Our experience at Royal Kia was the best experience ever! Jesus and Beto treated us like family and the individual care you get from walki in to walk Our experience at Royal Kia was the best experience ever! Jesus and Beto treated us like family and the individual care you get from walki in to walk out cant be beat! Thank you so much for everything! We will be back and send everyone we know! More

Sales staff is great! I went in for service but wanted to look at some new vehicles. I had to bring my kids with me and I was worried that it might be an issue having two y I went in for service but wanted to look at some new vehicles. I had to bring my kids with me and I was worried that it might be an issue having two young kids with me. It turned out fantastic, Jesus Camargo was friendly and accommodating. Mr. Camargo had no issues bringing my kids along on the test drives and even gave them gift bags and water to keep them happy. The sales staff is fantastic! The Mr. Camargo took care of everything for me and was very knowledgeable. I wasn't pressured or pushed into anything. I highly recommend Royal Kia and look forward to purchasing more vehicles from them. More

Best car buying experience I’ve had From start to finish, buying my Stinger was a wonderful experience. TJ was fast, responsive, and left no question unanswered. The in-office experienc From start to finish, buying my Stinger was a wonderful experience. TJ was fast, responsive, and left no question unanswered. The in-office experience was efficient, respecting my time as I drove in from Phoenix, yet, all options, terms, and conditions were well explained. My only regret is not finding the team at Royal sooner. To TJ, Matt, and Humberto, thank you for making what is usually a trying experience enjoyable. More

Fantastic experience I previously worked for a dealership for 20 years and had never been treated as nice and felt so important to the staff as yesterday. Thank goodness I I previously worked for a dealership for 20 years and had never been treated as nice and felt so important to the staff as yesterday. Thank goodness I didn’t pass them by and go to another dealership. Even having a fairly new salesperson, he was professional, knowledgeable, and interested in my needs, both physically and monetary. Great job TJ. More

Just fantastic! Took in a car to trade, I still had a loan on it. And was worried that I wasn't able to walk out with another car. But T.J. worked his butt off to mak Took in a car to trade, I still had a loan on it. And was worried that I wasn't able to walk out with another car. But T.J. worked his butt off to make sure I would walk out with a car that I was going to love for years to come. And I did! Originally I had my eyes set for a different type of car, but sadly they didn't have it in stock. But I love the one I left with in the end. More

Generally a good experience Except for a few glitches with financing misunderstandings, I got a vehicle that meets my needs and my budget. T.J. Bjork spent the time and effort to Except for a few glitches with financing misunderstandings, I got a vehicle that meets my needs and my budget. T.J. Bjork spent the time and effort to make sure I got a good vehicle and that my experience was one in which I will consider Royal KIA of Tucson at the top of my list of auto dealers for my next vehicle purchase. Thank you Royal KIA of Tucson. More

Tom was great Tom took the time to answer my questions. He didn’t rush me. Tom and the rest of the staff were kind and thoughtful of my well being. I like that I go Tom took the time to answer my questions. He didn’t rush me. Tom and the rest of the staff were kind and thoughtful of my well being. I like that I got full answers to my questions. More

Sportage purchase Everyone at Kia is always friendly and professional. This is my second vehicle with them and both times were a great experience. Never had a problem w Everyone at Kia is always friendly and professional. This is my second vehicle with them and both times were a great experience. Never had a problem with my first one and I am already very happy with my new one. More

Above and beyond expectations! I had been browsing for a used car online for awhile and decided that this was the place to go. When my husband and I arrived, we were immediately gre I had been browsing for a used car online for awhile and decided that this was the place to go. When my husband and I arrived, we were immediately greeted by Adriana. I already had a few cars in mind from browsing the website, and she was able to take me to each of them quickly for a test drive. After making my decision, we began the credit check and paperwork process, which she thoroughly explained and made sure that we were fully on board before going forward. About 10 minutes went by and her manager Beto came to us and asked "What would you say if I could get you into a brand new car for virtually the same payment?" We were not expecting that at all, so we thought about it for a few minutes and decided it would be stupid not to go for it. It had gotten pretty late so we had planned to come back the following day to do a test drive, when Adriana suggested that we drive it to the house while my husband followed, and she would take it back. We live nowhere near there, but she said it wasn't a problem, and at least that way I'd know if I liked the car or not before coming back. I wasn't thrilled about the exterior and interior colors, but by the time we made it to my house, Beto had found exactly what I wanted. We were sold! The next day, we did the paperwork with the help of Matthew, who was also very personable and extremely helpful. My husband had a prior arrangement that he had to leave early for, so he wasn't able to finish signing everything before going. It wasn't a problem though, as Adriana offered to come all the way back to our home later that evening to pick up the signed contract. Best decision I've made in long time coming here. They truly care about the customer, and go above and beyond to accomodate their needs. I cannot be more pleased with my purchase, and would recommend Adriana and this dealership to anyone looking for an exceptional car buying experience. More