Royal Kia

Dealership Personnel was Very Responsive From the moment I walked in the door, Royal made sure all my needs and car interests were given full attention. They were professional and worked as a From the moment I walked in the door, Royal made sure all my needs and car interests were given full attention. They were professional and worked as a team. It was a good overall experience. More

Arrogance + High Pressure Sales My wife and I went to Royal Kia to look at a used Toyota Camry. The salesman was initially friendly, but acted personally offended when I told him the My wife and I went to Royal Kia to look at a used Toyota Camry. The salesman was initially friendly, but acted personally offended when I told him they were asking way too much for the car (as confirmed by inputting VIN# into both Kelley Blue Book and Car Gurus). The sales manager (Sam Rodriguez) was quite arrogant, and told me he could go back to his office and print up "what the KBB actually is" for the car. Starting a negotiation off by saying you're going to tell the customer "how it is" rarely works out well. He also repeatedly tried to play my wife and I off against each other, and tried to claim that a 2014 Camry was a "very rare car!" In short, Mr. Rodriguez demonstrated that he had no regard for honesty, and that he assumed I was an idiot he could easily manipulate. I got such a strong negative feeling in my gut dealing with the sales manager, that we walked out. On our way out, the sales manager continued to lecture us about how brilliant his pricing of the car was, and how unreasonable we were being. This is after I told him in no uncertain terms that I was not going to buy ANYTHING from him. Royal Kia was about $2,500 high on their ask price. I will never set foot in another Royal dealership again as long as I live! More

Chris Valerio - Sales Consultant We recently purchased a 2020 Kia Soul from Royal Kia. Chris Valerio was our sales consultant and he did an excellent job informing us about the Kia c We recently purchased a 2020 Kia Soul from Royal Kia. Chris Valerio was our sales consultant and he did an excellent job informing us about the Kia cars we were interested in. His knowledge of the car features and the time he took to fully answer all our questions made our decision to buy the Kia Soul EX a comfortable and pleasant one. We highly recommend Chris as a sales consultant. More

My Royal Kia experience My name is Nick, I was a first time buyer. I was referred to Royal Kia by a close family friend. I was introduced to Craig when I arrived, and he walk My name is Nick, I was a first time buyer. I was referred to Royal Kia by a close family friend. I was introduced to Craig when I arrived, and he walked through every step of the way with ease and confidence. I found the car that was right for me, functionality and esthetic, and he work out everything with finance and lending to make my car dreams come true. I couldn’t be happier! I felt like he truly invested in my interests, and it was like I was working with a friend! More

EXCELLENT SERVICE TJ has an Excellent Spirit. My Best experience of purchasing a new car. After he delivered my Brand New 2020 KIA Sportage TJ spent over an hour sett TJ has an Excellent Spirit. My Best experience of purchasing a new car. After he delivered my Brand New 2020 KIA Sportage TJ spent over an hour setting up the technology and getting me ready to safely hit the road. 5 Humongous Stars. Thanks and GOD Bless!!!! More

Years of dealerships this is best one Kia Royal. When we arrive, we were welcome and my years of experience of dealerships are some what not comfortable Long waiting... Sale person often comes in When we arrive, we were welcome and my years of experience of dealerships are some what not comfortable Long waiting... Sale person often comes in and leaves room Price pressure Let me tell you Kia Royal was not that above.... we speak sign language and jammie is awesome also Sam. All is smooth sailing no pressure, just one thing singing papers is hassle but they will update it and make it less signing which is wonderful that will save my hand from falling off. Sam did great job,knows some sign language. The hours did not take me that long not like my past experience which took me half of the day. It was worked quickly efficiently and accuracy. Come to Kia Royal and see Jammie Pugh. I got great news from them and got me lower interest rate instead of higher one. Lounge room A plus comfy Dealership A plus Overall AA plus Thanks for great welcome. More

Happiness I bought my very first brand new car and Chris made it so easy and he was delightful to work with. I don’t have good credit and he made me feel at ea I bought my very first brand new car and Chris made it so easy and he was delightful to work with. I don’t have good credit and he made me feel at ease and made sure that all of my concerns were addressed Thank you everyone I am so happy with my new Kia Soul More

Awesome experience We are now the proud owners of THREE Kias! Soul and 2 Stingers, one being a GT! TJ went above and beyond. And Royal also, by sending a flatbed We are now the proud owners of THREE Kias! Soul and 2 Stingers, one being a GT! TJ went above and beyond. And Royal also, by sending a flatbed to get our trade in that was in CA!! Amazing details all around. More

Awesome Smart intelligent kind group of people that worked quickly efficiently and with accuracy. Made us feel at home and like long term customers. Would alw Smart intelligent kind group of people that worked quickly efficiently and with accuracy. Made us feel at home and like long term customers. Would always recommend this dealership. More

Very satisfied Jessica was professional in every way. Very bright, a good listener, and attentive to my needs. Also Sam was super and Tom. Haven't bought car for 20 Jessica was professional in every way. Very bright, a good listener, and attentive to my needs. Also Sam was super and Tom. Haven't bought car for 20 years and it was a pleasurable experience. More