Royal Kia

Wonderfully easy and straight forward Coming to royal for my first car was a great decision, TJ made it so easy and did all that he could to help get me the car i wanted and helped with ev Coming to royal for my first car was a great decision, TJ made it so easy and did all that he could to help get me the car i wanted and helped with every question and explained the process so well. I loved my royal experience. More

Friendly, considers your wants and needs. NO SALES PRESSURE After using another dealership in town and being disappointed with their lack of professionalism I decided to try Royal. I parked and was not met at After using another dealership in town and being disappointed with their lack of professionalism I decided to try Royal. I parked and was not met at my car door by a salesperson. They waited for me to approach the showroom door and greeted me there. This was refreshing as it gave me time to get my thoughts together. The person who opened the door for me was friendly and asked what I was searching for. In explaining my needs I was immediately introduced to TJ who was a delight to work with. There was no idle chit chat, just nice conversation and discussion about my purchase and how Royal was committed to my satisfaction. TJ explained the process step by step to me as we completed the paperwork. Everything I wanted on my vehicle even to purchasing an extended warranty was designed according to my needs and comfort. I will return to Royal for any further auto needs and defiantly work with TJ. Thank you Royal for a wonderful experience and a shout out to TJ who made it easy and comfortable for me to trust him and Royal. More

Amazing experience! This was our first time purchasing a vehicle so we were really nervous and didn’t know what to expect. All we’ve ever heard were horror stories of peo This was our first time purchasing a vehicle so we were really nervous and didn’t know what to expect. All we’ve ever heard were horror stories of people getting screwed over at dealerships. TJ was our sales person and he was absolutely amazing. He really listened to what kind of vehicle we were looking for and what our needs were, including the financial aspect of it as well. He ended up showing me a 2016 Kia Soul, and he was right on the money, it was perfect for what we needed and met all of the check marks on our list. We did run into an issue there at the end with getting the temporary plates, and that’s where Sam came in. They both did everything they possibly could to make it work for us, and ended up taking my old broken down car as a trade in, which I was ecstatic about because I had no idea what I was going to do with that thing, and it ended up lowering the interest rate as well as the monthly payments. Overall I’m so happy with our purchase and would definitely recommend going to them if anyone is looking at getting a new car! More

40+ years of purchasing from Royal We've only purchased our vehicles (both personal and for business) through Royal Automotive Group. No haggling over price, smooth transactions, the sa We've only purchased our vehicles (both personal and for business) through Royal Automotive Group. No haggling over price, smooth transactions, the sales staff isn't aggressive at all, everyone treats everyone with respect, and most importantly - they are consistent. In our 40+ years of purchasing from Royal we get the same treatment from sales to service to collision. More

I was treated like a king at Royal kia I was not pressured all my questions were answered and T.J the sales person who helped me was amazing he was friendly and not once did he make me feel I was not pressured all my questions were answered and T.J the sales person who helped me was amazing he was friendly and not once did he make me feel overwhelmed or uncomfortable More

Quality and Care Jessica went above and beyond my expectations! She provided excellent service, answered all my questions, gave me peace of mind, and was very kind! Fa Jessica went above and beyond my expectations! She provided excellent service, answered all my questions, gave me peace of mind, and was very kind! Fantastic! More

Best purchase experience TJ Bjork and Royal Kia combined to give us another outstanding car purchase experience. The first price was the best price. The color we wanted was in TJ Bjork and Royal Kia combined to give us another outstanding car purchase experience. The first price was the best price. The color we wanted was in Phoenix and TJ drive up to get it. Completely satisfied. More

The Best Ever! This was our first time buying a new car, jesus made the experience so easy and relaxing. He answered all our questions with honesty and genuine conc This was our first time buying a new car, jesus made the experience so easy and relaxing. He answered all our questions with honesty and genuine concern. Everyone there made us so comfortable, no one was rude, or fake. It was a joy to shop for a new car. We will reccomend royal Kia to anyone and everyone we know. Thank you royal kia. More

Royal rocks! We are so very happy with our new car as always. Ruben was awesome for his week on the job. Jesus and Beto are such a great guys. Very professional. G We are so very happy with our new car as always. Ruben was awesome for his week on the job. Jesus and Beto are such a great guys. Very professional. Great job, everyone!!!! More

Super Buying Experience My car was "totaled" in a collision; I had to go shopping quickly - and unwillingly. I searched on-line for a vehicle similar to mine and found sever My car was "totaled" in a collision; I had to go shopping quickly - and unwillingly. I searched on-line for a vehicle similar to mine and found several in Royal's inventory, so I clicked "save this info" and completed the contact info, fearing I would be inundated with sales calls (as had happened with other dealerships). I was totally wrong. Devlynn sent me an email stating I should contact them whenever I was ready to buy - no hassle, no pressure, just a simple reply to my inquiry. When I received the payment from my insurance company, I set up an appointment to meet with a salesperson at Royal Mini; I was introduced to Ashton James. I could not have been happier. Ashton was so very patient with me, answered numerous questions, and took me from one lot to another to test a different vehicle - which I ultimately purchased. Again, there was NO pressure, just professionalism and much needed help. Upon making my decision, I worked with Ashton through the entire procedure - reviewing options, financing, everything from A to Z, until he introduced me to my service rep and set up my appointment for 3 month service. Ashton made my most stressful day much more bearable - I was even presented with one dozen red roses. Great company, great people (especially Ashton), great experience, I am happy to provide my first review ever, and will definitely refer friends to this dealership. Thank you, Royal Automotive Group -Lin E. More