Royal Kia

Will was so kind and made the experience a great one. This is my 3rd new Kia from Royal and their customer service has kept me coming back for 22 years! Will is a perfect part of that team! This is my 3rd new Kia from Royal and their customer service has kept me coming back for 22 years! Will is a perfect part of that team! More

This was the best experience we have ever had at a car dealership! William was excellent to work with, so nice and thorough. We will definitely purchase a vehicle from Royal in the future. dealership! William was excellent to work with, so nice and thorough. We will definitely purchase a vehicle from Royal in the future. More

Excellent, prompt, and responsive communications. Straightforward pricing. Easy process. No bait & switch. Pretty much the opposite of other dealers! Straightforward pricing. Easy process. No bait & switch. Pretty much the opposite of other dealers! More

We loved having Jesus as our sales person. He took care of us and we will be recommending Royal Kia and Jesus to anyone we know who is in the market. He took care of us and we will be recommending Royal Kia and Jesus to anyone we know who is in the market. More

This is the 2nd time in two years, my 2023 Telluride has had a complete failure of the Navigation system following a KIA update flashed on my screen - ending in update failure and loss of all media function had a complete failure of the Navigation system following a KIA update flashed on my screen - ending in update failure and loss of all media functions, cameras, alert sensors and a Terrible Static blast that can’t be turned off WITHOUT stopping and turning motor off and restarting car. Matt Moore, Service Manager, was great both times doing what he could to help resolve the issue in both cases. He is who keeps me loyal to KIA. I DO HOPE, the issue has finally been resolved and I can continue supporting Royal Kia. Thank you Matt. .. and KIA. More

A very cheerful friendly person with a lot of patience and a great style that characterizes him simply incredible at all times I felt with total confidence, all my doubts were resolved thanks to him and a great style that characterizes him simply incredible at all times I felt with total confidence, all my doubts were resolved thanks to him More

Will was very friendly and knowledgeable. Took the time to answer all my questions and explain all the warranty options. He was very patient with me as I worked out all the options. This was Took the time to answer all my questions and explain all the warranty options. He was very patient with me as I worked out all the options. This was by far the best car buying experience I have had. Thank you Will for the friendly service. I an beyond happy with my vehicle. More

Taylor at Royal Kia was welcoming and her energy was great, we really liked working with her. great, we really liked working with her. More

Taylor Bray provided the specific answers to the questions I had regarding the vehicle. In my previous experiences at other dealerships, I have observed that salespeople often lack a comprehensive u questions I had regarding the vehicle. In my previous experiences at other dealerships, I have observed that salespeople often lack a comprehensive understanding of the product. However, Taylor Bray conducted thorough research prior to my arrival and made the decision to proceed with the purchase relatively straightforward. Additionally, the fact that I was not transferred to other individuals throughout the process was refreshing. The streamlined approach involving only one person significantly enhanced the overall experience. More

We felt that the two salesman ( Jesus and Jesus) were terrific. They were up front on all issues with the purchase. terrific. They were up front on all issues with the purchase. More