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Royal Buick GMC
Baton Rouge, LA
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174 Reviews of Royal Buick GMC
Jason Payne is the reason we just bought our second vehicle from Royal GMC. He is very professional, extremely knowledgeable about the vehicles and makes sure his clients are taken care of from when yo vehicle from Royal GMC. He is very professional, extremely knowledgeable about the vehicles and makes sure his clients are taken care of from when you walk in the door to completion of your purchase. He is not the typical car salesman. In fact, quite the opposite , which is a breath of fresh air! And, the reason I would highly recommend him to anyone in the market for a car!! More
Excellent experience at this dealership! Joe George is a knowledgeable and friendly salesman. He was very easy to work with and has checked in on us several times since our purchase. Steph Joe George is a knowledgeable and friendly salesman. He was very easy to work with and has checked in on us several times since our purchase. Stephen in finance was also incredibly helpful and knew his side of the business backwards and forwards. Very positive overall! More
Thank you Aidan LaGrone for an awesome experience servicing my vehicle. I truly appreciate all of your help, consistent service updates, and basic knowledge while my vehicle was in the care of Royal servicing my vehicle. I truly appreciate all of your help, consistent service updates, and basic knowledge while my vehicle was in the care of Royal Buick. More
Brought my truck in telling the associate that I needed the thermostat replaced, and 2 tire sensors replaced. After 6 1/2 hours of waiting for a diagnostic. I was informed that the thermostat was needing the thermostat replaced, and 2 tire sensors replaced. After 6 1/2 hours of waiting for a diagnostic. I was informed that the thermostat was needing to be replaced and 4 tire sensors. The estimate for work was $1,903.06. GM thermostat ($120) tire sensors ($109ea) parts $556 service $1347. I replaced the thermostat myself and had the sensors replaced at a tire shop for $200 my total cost was $320+/-. Outrageous pricing More
Very friendly environment. Caleb Penn was my salesman. He was very honest and knowledgeable. The general manager, Mr Scott made my experience awesome as well. I haven’t dealt w Caleb Penn was my salesman. He was very honest and knowledgeable. The general manager, Mr Scott made my experience awesome as well. I haven’t dealt with the service department yet, but I hope that when I do, it will be really as pleasant as when I purchased my vehicle. More
Jessika and Soul were really great! I appreciate y'all! I was coming from several hours away, but they made sure that the truck I left the house for was still there when I arrived. I ha I appreciate y'all! I was coming from several hours away, but they made sure that the truck I left the house for was still there when I arrived. I had a similar drive elsewhere and wasted a whole day when the vehicle sold while I was on the way. I'd buy from them again! More
No pressure walking in the door nor were we left ignored. Atmosphere was inviting. Plenty of merchandise. It was a blessing to have met Caleb as our salesperson. He was patient with us very honest which is w Atmosphere was inviting. Plenty of merchandise. It was a blessing to have met Caleb as our salesperson. He was patient with us very honest which is what we look for in a dealership. He was very informative about everything. He is really good at his job. We Thank you for hiring this man! His personality was really down to earth and very contagious it really made us want to work with him. He made our car buying experience less stressful in fact he even expressed to us to take our time which was the attitude we needed to find the right vehicle for us. Thanks for our New 2024 GMC Sierra 1500 Elevation!!! More