Royal Buick GMC Cadillac - Service Center

Excellent Service, Support Staff also goes above and beyond! Kudos to Mike our Service Rep. and Susan, cashier, receptionist, greeter and all around joy to deal with! Always a smooth, quick, painless, comfortabl Kudos to Mike our Service Rep. and Susan, cashier, receptionist, greeter and all around joy to deal with! Always a smooth, quick, painless, comfortable visit to your dealership. No unexpected surprises, fees, or hassles. Thank you! Susan, enjoy your retirement! You will be missed! More

I love coming here everyone is so nice and helpful and they always tell me the truth about my car thank you for your service they always tell me the truth about my car thank you for your service More

Highly Recommend Service Department Was so very thankful that the service department was still open during this Pandemic. My regular service writer (Chris) was out today, but Eric steppe Was so very thankful that the service department was still open during this Pandemic. My regular service writer (Chris) was out today, but Eric stepped right in and took good care of me. I was able to get my car in and serviced in an hour. Royal Buick GMC has always given me exceptional service in the 4 years I've been bringing my car to them. I wouldn't want to take my car anywhere else. Thank you so much for being such friendly and caring people. More

Excellent Customer Service I purchased my vehicle 3 years ago and have never had a bad experience with any of the folks that work here. I look forward to seeing Susan when I go I purchased my vehicle 3 years ago and have never had a bad experience with any of the folks that work here. I look forward to seeing Susan when I go in for oil changes as she ALWAYS has a smile on her face and is a delight to talk to. I am sad that she will be retiring in a few months and I will no longer get to see her but so happy for her. Evan is another great employee who is friendly, polite and answers all your questions. I have not had one bad encounter to date with any associate at Royal Buick. Definitely recommend. More

Excellence in service From start to finish the service is top notch. Susan Tobin the cashier is so nice and goes out of her way to always makes me feel like family. From start to finish the service is top notch. Susan Tobin the cashier is so nice and goes out of her way to always makes me feel like family. More

Best there is The service is great as usual. Mike And Susan always get the job done and do it right.Mike has saved me many Tims with my old car. So I bought a new o The service is great as usual. Mike And Susan always get the job done and do it right.Mike has saved me many Tims with my old car. So I bought a new one from Royal More

Professional and Friendly Eric oversaw my service requests in a professional, courteous, and efficient manner. In addition, he had another issue checked and confirmed. Upon co Eric oversaw my service requests in a professional, courteous, and efficient manner. In addition, he had another issue checked and confirmed. Upon completion, Susan quickly processed my paperwork with a friendly smile so that I was out of there in no time. More

I would rate in the NEGATIVE if it would let me!!! Justin is too busy trying to cover up the misrepresentations and inappropriate actions of how they treat their customers. Trying to put me!!! Justin is too busy trying to cover up the misrepresentations and inappropriate actions of how they treat their customers. Trying to put a bandage on the fact that they were wrong and cost me hundreds of extra dollars for nothing. Only agreeing to pay back a small portion of the extra costs in hoping to make it go away. NOT THIS TIME. ! Discrimination towards a pregnant woman and using scare tactics to charge extra for auto repairs is not right and what Royal Buick is best at! More

A great place The GMC of Tucson is a great place to buy and have your vehicle service there people are friendly and nice. The service team takes very good care of y The GMC of Tucson is a great place to buy and have your vehicle service there people are friendly and nice. The service team takes very good care of your vehicle. The whole place is kept very clean with this virus that has hit us.. More

David took excellent care of me in getting my periodic service and some needed maintenance performed on my Sierra in a timely fashion. When it came time for payment, Susan walked me through how to use my service and some needed maintenance performed on my Sierra in a timely fashion. When it came time for payment, Susan walked me through how to use my GMC Rewards which saved me $100. Both David and Susan were exemplary! More