Royal Buick GMC Cadillac - Service Center

Great facility, great customer service, Jennifer was great,she help out,with all the process, even let me take for a try before buying the vehicle great,she help out,with all the process, even let me take for a try before buying the vehicle More

Eric was very helpful and patient. My husband and I traveled from Indiana and our car broke down so we took it to the Royal Buick to get worked on. Eric kept us updated and was so patient with us. He e traveled from Indiana and our car broke down so we took it to the Royal Buick to get worked on. Eric kept us updated and was so patient with us. He ended up setting us up with someone and we left in a new (to us) car that we love! Thanks again Eric! More

This was my first appointment with Mr. Park and he went above and beyond to answer all my questions. Extremely happy with Mr. Park and my servicing of my vehicle. Thank you - Craig above and beyond to answer all my questions. Extremely happy with Mr. Park and my servicing of my vehicle. Thank you - Craig More

We had some issues with our vehicle that we paid cash!!!! We call our salesman, no response, then we called the service department , no response . We had to call twice to get someone to attend our issues wit We call our salesman, no response, then we called the service department , no response . We had to call twice to get someone to attend our issues with our call. Finally our car was repaired and the attitude of the service person (Mike) was some what rude and short in attitude. Frankly, we are not satisfied with the repairs. Have taken the car to Firestone!! More

Jason was knowledgeable and never pressured us. Amazing experience-why we keep coming back. Thank you, Jason for working so hard abs making it possible! experience-why we keep coming back. Thank you, Jason for working so hard abs making it possible! More

Great Dealer with Great People I have had my vehicles serviced at this dealer for nearly 10 years and have also bought multiple vehicles from them. Always a great experience. Rock I have had my vehicles serviced at this dealer for nearly 10 years and have also bought multiple vehicles from them. Always a great experience. Rocky at the service drive, Chris S service advisor, and Susan the cashier are AWESOME. A special thank you to Susan who I was privileged to visit with today, July 3, 202 as her last day prior to retirement. She has been a shining star at Royal Buick for many years and I for one will be sorry to see her move on to retirement. Best of luck to you Susan!! More

Susan Tobin, my favorite cashier is retiring and I have such mixed emotions. She certainly deserves it but I will miss her so much! She is the personification of all that is special about Royal: Friendly, such mixed emotions. She certainly deserves it but I will miss her so much! She is the personification of all that is special about Royal: Friendly, honest, loyal and a great personality! She will be replaced but she will never be duplicated. Susan enjoy retirement. Carolyn and I wish you the very best. Brad Beaver More

Everyone at Royal Buick is great. Everyone is very friendly, from the receptionist Alanna to the cashier Susan and to the service advisor Savastano. I can't ask for a better bunch! friendly, from the receptionist Alanna to the cashier Susan and to the service advisor Savastano. I can't ask for a better bunch! More

IOil Change and Rotation It was an excellent service. It was performed in a courteous and professional manner. The vehicle reflected the CoVid protocol by covering the steeri It was an excellent service. It was performed in a courteous and professional manner. The vehicle reflected the CoVid protocol by covering the steering wheel. More

Very Satisfied The waiting room was clean and comfortable to wait in. The time that I had to wait was actually what the serviceman Mike Van Erem told me. The waiting room was clean and comfortable to wait in. The time that I had to wait was actually what the serviceman Mike Van Erem told me. More