Royal Buick GMC

Why would I go back? So I made an appoitment for an oil change and to have my driver's door and mirror looked at. I was very pleased with everything! That was until I went So I made an appoitment for an oil change and to have my driver's door and mirror looked at. I was very pleased with everything! That was until I went to get into my car. I tried to closed the door and it was now banging. I immediately went inside to the service advisor. He came out and thought it being worse then it came in was ok. Thats because he had ordered a part for it and it would be corrected when it came back within the next day or two. Seriously??? I was also told they fixed my mirror. Wrong still the same problem. Oh and my present left for me was a dirty greasy door handle inside my car as well as grease sprayed on the outside of drivers door below my mirror on a white car. When I got home I fixed my door on my own so it now closes properly and cleaned off the grease they left on it. Oh and one of the two of the screws to my door jam was loose as well! I really do not want to go back for the part put in that they ordered. Or to get more grease left on my door when they try to fix my mirror More

Best price, very honest, I got also the best price for my trade in (= blue book), very pleasent and helpful, excelent service. I live 1 hour far from them but it was worth the trip and I will get back to the trade in (= blue book), very pleasent and helpful, excelent service. I live 1 hour far from them but it was worth the trip and I will get back to them gain. More

I just stopped in to take a look a the new Sierra (2014). Was really impressed by the sales consultant Lucas: friendly, professional and helpful. Not pushy at all and knew his stuff when I asked about the Was really impressed by the sales consultant Lucas: friendly, professional and helpful. Not pushy at all and knew his stuff when I asked about the Sierra's features. The showroom was one of the best I've seen: modern, fresh and professional looking. Everyone here dresses in smart uniforms which I like (I am ex-Navy) and this adds to the professional atmosphere. I didn't buy the truck today but will definitely make this my first stop when I do decide to buy. Lucas and Royal definitely sold me on their professionalism - and the new Sierra is awesome! More

After making a deal to buy a used truck I noticed a mistake in the paper work Harry Keba worked to get it corrected and taken care of. The sales peaple I worked with were friendly. mistake in the paper work Harry Keba worked to get it corrected and taken care of. The sales peaple I worked with were friendly. More

I used to consider car shopping to be a dismal prospect until we met Josh Barlow at Royal Buick GMC. Not only was Josh informative, meticulous, patient and pleasant to deal with, he went above and beyond until we met Josh Barlow at Royal Buick GMC. Not only was Josh informative, meticulous, patient and pleasant to deal with, he went above and beyond the call of duty to assist us in securing the car we wanted. Josh answered all of our questions and when he was unable to he sort out the answers we were seeking. After experiencing several other dealerships and coming away with grave disappointments, Josh and Royal Buick renewed our faith in excellent car shopping experiences. Josh Barlow was the point person from the very first inquiry about the car on line to the negotiation of a good price to securing my permanent plates. Pleasant, smooth, rewarding and ultimately exceptional experience. THANK YOU Josh and Royal Buick GMC!!! More

All of the sales staff I met with during the purchase procedure were very friendly and answered all my questions. The used car I purchased was beyond clean and totally perfect!!! (2004 Chrysler Crossfire procedure were very friendly and answered all my questions. The used car I purchased was beyond clean and totally perfect!!! (2004 Chrysler Crossfire) They are even shipping back some items I left in my trade in without hesitation!!! The entire process was wonderful from the get-go! I received a fair trade-in price for my old car too! They went the extra mile to explain all the finance options and even found a better rate than my bank. Even though I live 50 miles away from them I would buy my next car there! More

My wife and I have been looking for a used suburban for about 2 years. The time came to get serious and find the right one. I had spoken and visited a few dealerships the kind of dealerships that when you about 2 years. The time came to get serious and find the right one. I had spoken and visited a few dealerships the kind of dealerships that when you leave you feel a bit dirty. I came across Royal online. I submitted a request and Josh quickly contacted me about the suburban in question. He invited my wife and me in for a test drive. The suburban was everything we were looking for but what really impressed us was Josh's attention to explain every feature the vehicle offered. The customer service at Royal is fantastic the people are very friendly. The price was just what we were looking to spend. The whole process was enjoyable. I look forward to a continued relationship with Royal and being a satisfied customer for years to come. I have already told a few of my co workers about the awesome experience I had and will continue to refer as much business I can to Royal. More

We just bought a new Buick Veraro. Andrew was our salesman, we wish we needed another car. We really liked this dealership. They treated you with respect and that is a very rare thing nowadays. The d salesman, we wish we needed another car. We really liked this dealership. They treated you with respect and that is a very rare thing nowadays. The dealership is clean and all the guy's that work there are wonderful. If you want a great car buying experience. Go to Royal Buick GMC, you will not be disapointed. More

I have been a very satisfied customer for 12 years. This dealership is extremely knowledgable and very good at accomodating their customer's needs/wants financially and they also take into consideration the dealership is extremely knowledgable and very good at accomodating their customer's needs/wants financially and they also take into consideration the best interest for the customer. I leased my first Pontiac Grand Prix GTP in 2000 and traded in my leased car every four years. I just traded in my Pontiac G8 GT for a 2012 Buick Regal Turbo (I do miss my Pontiac G8 GT) but the Buick is a real nice car (unfortunately, Pontiac went out of business so I still chose to stay with Royal GMC). I went to several other GMC Dealerships closer to my home before going to Royal and had very bad experiences with the sales people. There is absolutely no comparison, Royal Buick GMC is a pleasure to do business with and their Service Department is outstanding. Keep up the good work everyone! More