Royal Automotive

Used Car Purchase Staff was very friendly. Had researched prior and selected a vehicle to review online. Immediately found and was able to test drive the vehicle, no pr Staff was very friendly. Had researched prior and selected a vehicle to review online. Immediately found and was able to test drive the vehicle, no problem. The process of setting up our offer took them some time, but the financing and timing we specified were respected. Service light showed on vehicle and it was requested twice that the service be completed and/or cleared by dealership prior to pickup. Was a bit disappointed that it was still present at pick-up, but dealer was able to clear the code before driving it off the lot. Car was otherwise fueled up, cleaned, and ready to go. Overall good experience. We will enjoy this vehicle and we couldn’t have beaten the value of the deal anywhere else. More

Good buying experience Pat was very helpful and answered all my questions regarding vehicle options and choices. In addition, he made me feel at ease on test drives. The c Pat was very helpful and answered all my questions regarding vehicle options and choices. In addition, he made me feel at ease on test drives. The closing process was also smooth. More

Best of the best This is our 3 rd purchase from this dealership. Tom Godwin our Sales professional is doing an outstanding job. Thank you very much for your help, To This is our 3 rd purchase from this dealership. Tom Godwin our Sales professional is doing an outstanding job. Thank you very much for your help, Tom. More

Smooth from beginning to end Fast, friendly, and helpful. The staff even answered questions after hours. They kept me informed throughout the entire process. I would highly rec Fast, friendly, and helpful. The staff even answered questions after hours. They kept me informed throughout the entire process. I would highly recommend Royal to anyone. More

Fast and easy Mr. Morgan was very helpful through the buying process. Was quick to respond and upfront with info on the car. Did most of process online and car was Mr. Morgan was very helpful through the buying process. Was quick to respond and upfront with info on the car. Did most of process online and car was ready when I got to the dealer for paperwork. Would recommend to others. More

Satisfied customer David Thomas was amazing to work with when purchasing an used vehicle for my oldest daughter. The experience was very pleasant and made purchasing les David Thomas was amazing to work with when purchasing an used vehicle for my oldest daughter. The experience was very pleasant and made purchasing less stressful. He was very knowledgeable about their vehicles and didn’t try to sell me something I didn’t want. This is my second vehicle that I have purchased from him and I haven’t been disappointed at all. My daughter came along for the search and I truly believe from this experience her next purchase on her own will be easy. More

Excellent experience. After searching for the right vehicle we found Don at Royal Automotive. The entire staff was polite and helpful. Don was very knowledge about the ve After searching for the right vehicle we found Don at Royal Automotive. The entire staff was polite and helpful. Don was very knowledge about the vehicle we were looking at and eager to meet our needs and expectations. I hate buying cars but this was a very enjoyable experience and I would do it again. More

New S60 It always good to be treated like the customer matters. Allen and Aaron was courteous, professional, informative and conscientious. There was no press It always good to be treated like the customer matters. Allen and Aaron was courteous, professional, informative and conscientious. There was no pressure tactics. They simply worked to meet our goals and exceeded expectations. More

Quick, friendly and sincere! I truly enjoyed working with Chase on buying my new Tiguan! He was very friendly and patient throughout the car buying experience. He listens to his I truly enjoyed working with Chase on buying my new Tiguan! He was very friendly and patient throughout the car buying experience. He listens to his customers , and genuinely cares about them. He was very thorough and I didn't feel rushed at all. He made sure I knew how to operate everything and all of my questions were answered. I was overall very pleased and am extremely happy with my purchase! Aaron was very friendly as well, and very efficient at handling the financing of the car. He really puts customers at ease and I felt like I was in good hands. The whole process was quick and pleasant! I will definitely be recommending this dealership to others. More

The right way to do business. I never felt pressured to look at or consider anything I wasn't interested in. All my questions and concerns were addressed with facts; no sales fluff I never felt pressured to look at or consider anything I wasn't interested in. All my questions and concerns were addressed with facts; no sales fluff. As a result David Thomas earned my respect and trust. That's the right way to do business. More