Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Royal Automotive
Vestavia Hills, AL
1,150 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,150 reviews
June 29, 2024
They were easy to work with and made the process seamless. Would highly recommend them and will definitely be using them again. seamless. Would highly recommend them and will definitely be using them again. More
by dposey80
Employees Worked With
June 28, 2024
Very happy with our buying experience at Royal Automotive. I highly recommend salesman Carter Ward and Royal Automotive the next time you're in the market for a car, truck or SUV. Automotive. I highly recommend salesman Carter Ward and Royal Automotive the next time you're in the market for a car, truck or SUV. More
by beaubrooks1
June 26, 2024
Carter and the dealership were super easy to work with! This was my 2nd experience with them and when I'm ready to buy again, I will be going back! Great job Carter Ward and Royal Automotive! This was my 2nd experience with them and when I'm ready to buy again, I will be going back! Great job Carter Ward and Royal Automotive! More
by ramseyhousehold
June 23, 2024
Polite, courteous, professional, detail oriented, no nonsense. We will recommend Royal Automotive our friends and family. nonsense. We will recommend Royal Automotive our friends and family. More
by smilymommy
June 19, 2024
Easy process, fair pricing, was able to get in and out in under an hour. under an hour. More
by apframed
Employees Worked With
June 14, 2024
All around good experiance straight farward good people they did work with me on OTD price transparent on numbers they did work with me on OTD price transparent on numbers More
by lopez205
June 11, 2024
Royal is a fantastic dealership with personable and knowledgeable staff, great inventory, and works hard to help you find the car that checks all your boxes. knowledgeable staff, great inventory, and works hard to help you find the car that checks all your boxes. More
by jakewhite760
June 04, 2024
Royal Automotive made my car-buying experience painless. Everything went smoothly from start to finish. Highly recommend. Everything went smoothly from start to finish. Highly recommend. More
by brookeannefreeman
June 01, 2024
My daughter and I had a terrific experience getting her first car at Royal Automotive. Carter was top notch all the way with his communication, experience, friendliness, and follow up. The whole process wa first car at Royal Automotive. Carter was top notch all the way with his communication, experience, friendliness, and follow up. The whole process was taken care of in a very timely manner. I don't think I have ever purchased a vehicle from a dealership any faster. The whole experience was very positive, and something that my daughter will always remember getting her first car with her Dad. Thank you, Carter! Great job! More
by Bill
Employees Worked With
May 29, 2024
This was such an enjoyable experience. Don Ballard and the staff were helpful but not overwhelming. They did a great job of anticipating the steps and making the experience quick. I would Don Ballard and the staff were helpful but not overwhelming. They did a great job of anticipating the steps and making the experience quick. I would absolutely visit again. Clean vehicles that are of high quality. From top to bottom a quality staff. More
by matt@insiteengineering.org
