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Royal Automotive

Vestavia Hills, AL

4.9
1,097 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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3010 Columbiana Rd

Vestavia Hills, AL

35216

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Showing 1,097 reviews

February 07, 2018

Purchase of a new GMC Yukon Great experience. Found the vehicle that we were looking for! Greg and the team at Royal have always been helpful to my wife and I with service work More

by Jfhjr4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Jackson, Don Livingston
February 04, 2018

Thorough and friendly. I walked in cold and ask about a specific discount on a specific vehicle. Bill answered my questions directly and straight forward. I was very pleas More

by Teresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Mills, Finance
February 04, 2018

Great staff, good deals The staff was knowledgeable and helpful. I never felt pressured or overly sold to. The prices were generally better than other places we visited in to More

by Justfinefilms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2018

Awesome experience!! We wanted to look at a vehicle that was advertised on Royal’s website. In contacting Mr. Morgan we requested additional pics of the front seat in whi More

by Jamesandangie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2018

Quick and hassle free Our salesman Chase was great. Let us drive both vehicles we were looking at. Answered most all our questions we had. Sales manager was very nice. I fe More

by crimsonheart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2018

Haggle free, hassle free experience! Shopping experience was great! Dealership staff was friendly and everyone there was very helpful. Lot was well stocked with many possible options to s More

by DawnG.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2018

Excellent! Don Livingston and the entire sales team made the process of buying a new truck a very enjoyable experience. I couldn’t be happier with doing business More

by Gmc1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Livingston
February 02, 2018

Great price, great service! Matt and Scott are awesome ! I am very satisfied with my purchase. Scott was able to find the right car for me, with all the options I was looking f More

by David D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gassner
February 02, 2018

Good experience Scott was pleasant and straightforward. He worked to make sure we got the best deal possible. I would recommend Scott Gassner and Royal Automotive to More

by nitarmc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gassner
February 02, 2018

Very professional and helpful answering my questions. I found the vehicle I purchased on Royal Automotives website. I called the used car department and spoke with Chase Murphy. We put a hold on the vehic More

by Fishingguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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