Royal Automotive

Great Experience I had already done some looking around at another out-of-town dealership because as I was driving past it I saw a GMC Sierra that had some add-ons and I had already done some looking around at another out-of-town dealership because as I was driving past it I saw a GMC Sierra that had some add-ons and it caught me eye....it was a sharp truck. Well, I preferred to shop at a dealership closer to my home and I went by Royal. I was greeted very cordially and professionally by Chris Booker when I entered. I told Chris exactly what I was looking for and that I wanted the dealership to do the add-ons (Leveling kit, larger tires, floor mats, window shields, tool box, and an under rear seat storage). I also said that I had a price on the one at the out-of-town dealership but I preferred to deal locally if the price was right. He went and spoke with Matt Robertson (another very nice and professional guy). Before much time they came to me and said they could do all the add-ons and actually beat the other price by a few hundred dollars. Now......we agreed to the deal, but I had to have the truck, with all the modifications the next afternoon. Matt was able to locate everything that was needed but it was going to be very tight to get it all done by the next afternoon. Well, to make a long story as short as possible.......I went by the next afternoon and the truck was ready....completely!! I don't know how they got it all done but they did.....they exceeded my expectations. The service department worked hard to get it all done. When I picked up the truck I was greeted by Chris, Matt, and John Ard. It was obvious they were all committed to getting my truck ready. I really was not expecting the tool box to be on it but I had to go out of town the next morning. Matt got it and John's team got it installed!! I was very surprised and happy. Chris took all the time that I needed to get me familiar with the truck. I had a Ford F-150 so most of it was new to me but Chris did a great job explaining. It was THE BEST experience I have ever had buying a vehicle. These guys were AMAZING!! More

So helpful I appreciate everything Jibby did for me to help get me into my brand knew car. If one door closed then he went to another door to go over and beyond I appreciate everything Jibby did for me to help get me into my brand knew car. If one door closed then he went to another door to go over and beyond for me. He is such a great person and salesman and provides any service to help anyone the best way he can. Matt was awesome as well. I told him what I wanted and he got me into the car. Told me what I needed and didn’t give up on me and was willing to go the extra mile to provide great customer service and was extremely patient. More

Great Experience Our sales man, Ed Swanger, was great to work with. Micah Murphy handled our paperwork and he was great too. Throughout our experience, we didn’t feel Our sales man, Ed Swanger, was great to work with. Micah Murphy handled our paperwork and he was great too. Throughout our experience, we didn’t feel pressured or rushed to make a decision. We got a great deal on a used vehicle and our overall experience was pleasant. Definitely somewhere we would do service again. More

Great deal We had not purchased a GMC product before, but had used Royal for years. Gary Redd helped us understand the different options in our search. After de We had not purchased a GMC product before, but had used Royal for years. Gary Redd helped us understand the different options in our search. After deciding on a Arcadia Denali, we received very favorable price. Compared to other vehicles, we decided to buy the Denali and have appreciated the easy process and great financing. More

Elite / custom service We have used Royal for over 10 years for new gmc buys. Gary Redd has always done a great job of finding what we were looking for and offering value a We have used Royal for over 10 years for new gmc buys. Gary Redd has always done a great job of finding what we were looking for and offering value added input to our decisions. If you want a long term relationship for car buying, go to Royal. More

Excellent group of people. Mathew Morgan is excellent to work with. He absolutely went above and beyond to satisfy my wants. Awesome job matt. And thanks royal. Great group. Mathew Morgan is excellent to work with. He absolutely went above and beyond to satisfy my wants. Awesome job matt. And thanks royal. Great group. More

First time buyer! I was a first time buyer,got a great deal for my vehicle. I have done my research, I knew what I wanted, talked talk to Matt Coutler, had a down paym I was a first time buyer,got a great deal for my vehicle. I have done my research, I knew what I wanted, talked talk to Matt Coutler, had a down payment/all of my info, & drove off a happy camper. I freaking love him and Royal Automotive! More

Car purchase made easy Ed Swanger was my sales rep and was extremely helpful. He took time to answer all my questions and track down service records, etc. I never felt pre Ed Swanger was my sales rep and was extremely helpful. He took time to answer all my questions and track down service records, etc. I never felt pressured or rushed into my decision. Would do business here again if needed. More

Great Experience!! It was the best new purchase experience I have ever had. It was low pressure and Chris worked hard to get the best deal possible. Will absolutely do b It was the best new purchase experience I have ever had. It was low pressure and Chris worked hard to get the best deal possible. Will absolutely do business there again. Thank you More

Incredible service The experience of buying our first car could not have gone any better! A breakdown put us in the market sooner than expected, so we weren’t prepared The experience of buying our first car could not have gone any better! A breakdown put us in the market sooner than expected, so we weren’t prepared to be hunting a new car. Greg made sure we had something to drive while we worked through the process and urged us to take our time and make the best decision for our needs. Paul was terrific and so patient as we looked at tons of used and new cars... at least 10 different models. Larry and Don with VW made sure we knew everything about the models we were deciding between, and never tired of our requests to look at yet another car! Aaron made the final purchase quick and easy, and we couldn’t be happier with our new Atlas! They truly made us feel like family!! More