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Royal Automotive
Vestavia Hills, AL
1,150 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,150 reviews
May 06, 2018
Courtesy and caring service My salesperson, Mr.Thomas, explained each step of the purchasing process He was mindful of my needs and made sure all of my concerns were addressed. My salesperson, Mr.Thomas, explained each step of the purchasing process He was mindful of my needs and made sure all of my concerns were addressed. More
by Pwjw
Employees Worked With
May 06, 2018
No hassle No pressure, no haggling back & forth, had the truck I was looking for. It took less than 30 minutes to close the deal. This was my second vehicle pur No pressure, no haggling back & forth, had the truck I was looking for. It took less than 30 minutes to close the deal. This was my second vehicle purchased from them. More
by Truck guy
May 05, 2018
Don Livingston is great to work with This is my 4-5th vehicle over several years I’ve bought from Don. As always it’s a great experience. No pressure and I have found Royal to always be c This is my 4-5th vehicle over several years I’ve bought from Don. As always it’s a great experience. No pressure and I have found Royal to always be competitive. More
by wachapp
May 05, 2018
Awesome , Gary Redd, is like no other he makes you feel like family ... we will always be loyal customers thanks to Mr. Gary Redd, he always takes the time to , Gary Redd, is like no other he makes you feel like family ... we will always be loyal customers thanks to Mr. Gary Redd, he always takes the time to explain things is always patient .. Not sure of the gentleman’s name in the financial department he has amazing customer service and does an outstanding job .. More
by Billygoat12
Employees Worked With
Gary Redd
May 04, 2018
As smooth as car buying can be I am not a car person and generally don't enjoy the car buying process. I can honestly say the experience at Royal GMC and with Gary Redd was as smoo I am not a car person and generally don't enjoy the car buying process. I can honestly say the experience at Royal GMC and with Gary Redd was as smooth as car buying can be. Would highly recommend. I will purchase from again in the future. More
by minnid
May 03, 2018
What car buying should be ENJOYABLE Usually don’t buy from dealers. Seen car online when to Royal Pre Owned. I was met by Chase Murphy got price on car immediately. Was out in about 30 m Usually don’t buy from dealers. Seen car online when to Royal Pre Owned. I was met by Chase Murphy got price on car immediately. Was out in about 30 minutes with car. Chase (Saleman) and Micah ( management) was was very nice. When I decide to buy another Chase and Royal OLDS will be my first choice. The whole team made car buying enjoyable not a hassle. THANKs More
by Jackie 64
May 03, 2018
2018 Atlas SEL Premium From the pricing process all the way to final paperwork was a breeze thanks to Tom Godwin, Larry Ketchum and Aaron Hawk. We highly recommend this deal From the pricing process all the way to final paperwork was a breeze thanks to Tom Godwin, Larry Ketchum and Aaron Hawk. We highly recommend this dealership and these folks in particular More
by Dave
May 02, 2018
Professional. Helpful. Knowledgeable. Patient. Friendly It was a great experience shopping at GMC Royal. Everyone was friendly and helpful. All of the staff was knowledgeable about the cars we were looking It was a great experience shopping at GMC Royal. Everyone was friendly and helpful. All of the staff was knowledgeable about the cars we were looking at, a truck and a Yukon. Pat Jackson was very helpful and patient with our family. He was thorough and knowledgeable. Overall a very pleasant car shopping experience. Will buy our cars here in the future. Will also reccomend to my family and friends. More
by matheet
May 01, 2018
Used car buying experience. Both of the people I dealt with were professional and courteous. They worked worked with me to find the car that best suits my needs. Overall it was a Both of the people I dealt with were professional and courteous. They worked worked with me to find the car that best suits my needs. Overall it was a very good experience!!! More
by Cbush053
April 30, 2018
Stress free We came to Royal hoping to find a car we loved with zero stress. Working with Ed was pain free! We found a great car and trustworthy associates at an We came to Royal hoping to find a car we loved with zero stress. Working with Ed was pain free! We found a great car and trustworthy associates at an awesome price! Thanks Royal! And thank you Ed! More
by Hester4
