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Royal Automotive
Vestavia Hills, AL
1,150 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,150 reviews
June 17, 2018
New Car Great help with purchase of a new car own my own. Did not try to take advantage of a single woman purchasing a new car Great help with purchase of a new car own my own. Did not try to take advantage of a single woman purchasing a new car More
by anita7425
June 17, 2018
New Sierra 1500 I enjoyed the buying my new truck and the level of service I received at Royal GMC. They had the model with the features I wanted and helped work thou I enjoyed the buying my new truck and the level of service I received at Royal GMC. They had the model with the features I wanted and helped work though some difficulties in financing the truck. A very good overall experience. More
by Wransom
June 14, 2018
Sierra 1500 Pat, Chris and Jennifer were so amazing and so helpful. They will have all my referrals and future business. Total team effort and an amazing group of Pat, Chris and Jennifer were so amazing and so helpful. They will have all my referrals and future business. Total team effort and an amazing group of people to work with. Thanks again More
by Jbullock85
June 14, 2018
Best service ever These guys knock it out of the park every time. Amazing deal. Amazing service. I’ll always return to Royal when looking for a new car!!!! These guys knock it out of the park every time. Amazing deal. Amazing service. I’ll always return to Royal when looking for a new car!!!! More
by Sfguy34
Employees Worked With
Don Livingston
June 14, 2018
Never Gave Up Matt Morgan was our salesman and he did in fact go above and beyond forus. We asked a lot of questions and he never got frustrated with us. He also Matt Morgan was our salesman and he did in fact go above and beyond forus. We asked a lot of questions and he never got frustrated with us. He also never refused to ask management for anything that we were asking for. I will definitely personally recommend Matt to anyone looking to purchase a used car. More
by Sherry
Employees Worked With
June 14, 2018
Knowledgeable, willing to work with me My experience with Royal was great. They worked with me, showed they cared to get me the best deal I could get and I left very satisfied. They gave me My experience with Royal was great. They worked with me, showed they cared to get me the best deal I could get and I left very satisfied. They gave me a great price for my trade-in. More
by JGriffin
June 13, 2018
Great car shopping experience Shopping for a car is not my favorite thing to. But dealing with the crew at Royal Automotive was a great experience, and I landed a great car at a gr Shopping for a car is not my favorite thing to. But dealing with the crew at Royal Automotive was a great experience, and I landed a great car at a great price in the process. No hassle, and very direct and honest communication. More
by echampioncpa
June 13, 2018
The Royal Experience It was a real pleasure buying a vehicle from Pat Jackson and the people at Royal GMC. All of the people are extremely friendly and focused intently o It was a real pleasure buying a vehicle from Pat Jackson and the people at Royal GMC. All of the people are extremely friendly and focused intently on making the customer feel appreciated. When the pricing decision was made by the dealership, it was obviously very fair and very close to their bottom line offer. Only a slight adjustment was thought reasonable and the deal was done. I would highly recommend Royal GMC to anyone wanting to purchase a vehicle. I truly believe they are fair and straight-forward and will convince you they want to earn your business. More
by Jerry
June 13, 2018
2018 GMC SIERRA Have been in the business for over 30 years and let the salesman and manager know. They worked with me to get the truck I wanted in the color and inte Have been in the business for over 30 years and let the salesman and manager know. They worked with me to get the truck I wanted in the color and interior. Pat and Jennifer stayed in touch and kept me up on the new incentives. Good people. More
by jk3333
June 11, 2018
Outstanding experience! The buying experience at Royal Automotive was exceptional. It was by far the best experience we have ever had. The dealership and employees are profes The buying experience at Royal Automotive was exceptional. It was by far the best experience we have ever had. The dealership and employees are professional and friendly! Pat Jackson was outstanding to deal with and made our time at Royal efficient and easy. We love our new car and plan to recommend both Pat and Royal Automotive to our friends. More
by ljohnston264
