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Royal Automotive
Vestavia Hills, AL
1,116 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,116 reviews
March 07, 2024
Carter was very professional and polite. It was such a pleasure to work with him. It was such a pleasure to work with him. More
by ggerinm
March 06, 2024
The dealership is conveniently located making it easy to get there. Carter made sure that purchasing our vehicle was easy and stress free. Thank you for all your help. get there. Carter made sure that purchasing our vehicle was easy and stress free. Thank you for all your help. More
by stephenshader02
March 01, 2024
My sales person and the management were great and fast to work with. But once I got the car on the road I realized the mechanic didn’t do a very good job with the inspection that was done on the car. I had a work with. But once I got the car on the road I realized the mechanic didn’t do a very good job with the inspection that was done on the car. I had a brake light out and a blinker out. We had to stop on the way home and have those lights fixed. Even express oil checks the lights with an oil change. It was an easy fix but frustrated it wasn’t taken care of during their inspection or at least someone should have said this needs to be done! More
by sphammond12
February 28, 2024
Carter was great to work with. Communication, customer service, and experience was top notch. My only complaint was the truck only came with one key. Communication, customer service, and experience was top notch. My only complaint was the truck only came with one key. More
by lloydbd4
February 14, 2024
Carter Ward is an outstanding salesperson. Would recommend him to any of my friends and family. Would recommend him to any of my friends and family. More
by freileycox
February 07, 2024
Every experience I have had with Royal has been exceptional. They are always so helpful and kind, and this experience was no different. They work to find the car that is best for you and your needs exceptional. They are always so helpful and kind, and this experience was no different. They work to find the car that is best for you and your needs. Could not recommend them enough! More
by katelizburns
January 24, 2024
Carter was very friendly and easy to talk to. He Was not pushy and just wanted what was best for me and my family. He Was not pushy and just wanted what was best for me and my family. More
by hubbard.david1005
January 20, 2024
My car died unexpectedly and I needed a car ASAP. Carter was a HUGE help to me! He made sure I was not settling for a car just so he could make a sale, we went through all of my options until I found Carter was a HUGE help to me! He made sure I was not settling for a car just so he could make a sale, we went through all of my options until I found one right in my price range and style preference. Thank you Carter + Royal Automotive crew! More
by leahy.amelia
January 19, 2024
Great guys, Matt, Carter and all the guys at Royal took great care of us. great care of us. More
by mmurphree
December 24, 2023
They really made the process easy for me. I was worried about being in there all day but they have streamlined the process and had everything ready to go for me after a few quick checks onlin I was worried about being in there all day but they have streamlined the process and had everything ready to go for me after a few quick checks online. They worked with me to arrive at a realistic number that was satisfactory on monthly payments and overall price. Very helpful with specific concerns as well. More
by argardiner
