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Royal Automotive

Vestavia Hills, AL

4.9
1,097 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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3010 Columbiana Rd

Vestavia Hills, AL

35216

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Showing 1,097 reviews

May 15, 2018

Easy does it. The whole experience was easy going. I stopped by to look and met Christopher Booker. He was not at all pushy. He showed me around and answered my More

by Cynthia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Booker
May 13, 2018

Great experience buying a pre-owned Honda pilot Great experience buying a vehicle today. Matt was courteous and very informative from the moment we got here until we left in the new car. More

by Welch022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2018

Bought expensive Jeep Grand Cherokee I purchased a Jeep Grand Cherokee overland edition an also purchase the extended warranty through them. Two days after having it the leather dash has More

by John Doe 9000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chase Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2018

Found just what we wanted After a couple of failed attempts to locate the truck that we wanted in Florida, with some luck and a quick web search we found Royal. Chris Booker w More

by Jim Bowlby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Booker
May 08, 2018

Great Buying Experience Ed at Royal Automtive made the buying experience so easy . He was very nice and gave exceptional customer service. He got us what we wanted for a grea More

by Dccr0214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Campisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Swanger
May 08, 2018

Great experience! Ed Swanger and Sammy Campisi were both great to work with. I would highly recommend them. I will definitely go back to Royal in the future. More

by Love Red Cars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Campisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Swanger
May 08, 2018

Great service! I asked for David Thomas Great service! Ask for David Thomas. A down-home country boy who made me and my wife very comfortable. Very knowledgeable and professional, I will b More

by Lytlewayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2018

Courtesy and caring service My salesperson, Mr.Thomas, explained each step of the purchasing process He was mindful of my needs and made sure all of my concerns were addressed. More

by Pwjw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2018

No hassle No pressure, no haggling back & forth, had the truck I was looking for. It took less than 30 minutes to close the deal. This was my second vehicle pur More

by Truck guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2018

Don Livingston is great to work with This is my 4-5th vehicle over several years I’ve bought from Don. As always it’s a great experience. No pressure and I have found Royal to always be c More

by wachapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micah Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Livingston
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