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Royal Automotive

Vestavia Hills, AL

4.9
1,098 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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3010 Columbiana Rd

Vestavia Hills, AL

35216

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Showing 1,098 reviews

August 18, 2018

Great experience Great service and selection found the truck i was looking for at a good price and the staff were very helpful and professional would definitely recomm More

by West3147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2018

Volvo Purchase We just purchased our 5th vehicle from Royal Automotive group. We keep going back to this dealership -- everyone (from sales, to financing, to servic More

by vwright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Maupin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2018

Great Experience! Very helpful and great dealership! Ed helped us and even came off the asking price some for us! We traveled 2 hours to get the car and they were very More

by Aschwiening
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Swanger
August 06, 2018

Fast service We pulled in the dealership 10 min before closing and drove away at 8:30 with our new car. They offered us 1,500 more for our trade in than the previo More

by Penley3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micah Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Swanger
August 02, 2018

Yukon XL Purchase Very professional sales person, Don Livingston, who helped tremendously. No qyestions went unanswered and there was never any pressure. He was extre More

by Larry
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Livingston
August 02, 2018

brought in a 2010 VW gti for a code 2015 My son brought his 2010 VW GTI 2.0 We had it coded PO2015 , There is a VW TSB on the intake manifold runner, the service manager stated right off th More

by leonard owens
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service manager
August 01, 2018

My first new truck We had a great experience with Chris Booker he was helpful and answered our questions. He did not try to sell me more than I asked for and I appreciat More

by JBsz71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Booker
July 27, 2018

Buying a new used SUV. Ed was very friendly, knowledgeable and helpful in our search for a new (used) SUV. Looking to down size from an Expedition. We drove several models a More

by sam3
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sammy Campisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Swanger
July 27, 2018

New Volvo Allen made my dreaded experience of deciding on my next vehicle so pleasant! He was knowledgeable, patient and never high pressure. I was able to fi More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2018

"Mamas New Ride" I had a very pleasurable experience purchasing my new truck at Royal Automotive. Chase specially was very helpful, thoughtful and displayed true pati More

by Michele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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