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Royal Automotive

Vestavia Hills, AL

4.9
1,098 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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3010 Columbiana Rd

Vestavia Hills, AL

35216

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Showing 1,098 reviews

September 04, 2018

Great experience! I had a great experience trading in my old car and buying my new one! Ed Swanger was awesome to work with! I’d recommend them for buying a car. More

by Kristypatc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Swanger
August 29, 2018

Great experience with no pressure Ed Swanger made my car buying experience a breeze. Should’ve gone to Royal first. No pressure sale and got solid deal on my trade. More

by Dinger419
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micah Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Swanger
August 29, 2018

Second purchase I have now purchased two vehicles from Royal. I find them to be personable, and good communicators. I would recommend them to anyone shopping for a pr More

by Newusedlexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Swanger
August 28, 2018

A great experience! A tremendous experience from sales to finance to delivery! Have dealt with all brands and this was easiest and most positive. Ben Gillis was helpfu More

by TWG Guy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben Gillis
5.0
This rating includes all reviews, with more weight given to recent reviews.
John McDaniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2018

Great expierence! Would highly recommend! Would highly reccommend this dealership and the salesman who helped me. Extremely helpful and easy to work with. Very lenient and will work with you t More

by Cmbozzelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2018

Excellent customer service Everyone has been so helpful through this process. They have made it easy and less stressful on me. I can’t not thank Matt, Shawn, lisa and their who More

by Christiannico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2018

Positive Experience I had an extremely positive experience dealing with Ed Swanger and Greg Belcher. They handled my trade-in quickly and applied that to the pre-owned ve More

by Auburn1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Campisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Swanger
August 25, 2018

Excellent! The whole buying process was very straight forward and I would like to thank my sales representative, Mr Allen Cook, for such an easy process. I came More

by Mary013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2018

friendly, fast, hassle-free car purchase. Very pleased. Needed to buy a small pre owned car on short notice. Had little time and knew which vehicle I wanted to purchase. Delivery was fast and paperwork took More

by justschulz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2018

3rd purchase with Royal This is our 3rd vehicle from Royal but our first new car. Tom Godwin and team went out of their way to find the car I wanted and get it for me. It m More

by Buggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Godwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Ketchum
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