Royal Automotive

First Pickup Very friendly and knowledgeable staff. Prices and incintives were great and the new truck is very nice and looking forward to doing business again wit Very friendly and knowledgeable staff. Prices and incintives were great and the new truck is very nice and looking forward to doing business again with Royal More

Great service Pulled up to dealer to look at the vihicle that I wanted ED met me on lot very friendly an Fast. Royal is by far the best dealer ship that I have ever Pulled up to dealer to look at the vihicle that I wanted ED met me on lot very friendly an Fast. Royal is by far the best dealer ship that I have ever went to. I will be going back I have bought several vehicles and plan to do my business with Royal from now on. More

Quick, easy and professional Doesn’t get any better than Royal! Easy to work with and professionally staffed. I would recommend this dealership to anyone looking for a new or used Doesn’t get any better than Royal! Easy to work with and professionally staffed. I would recommend this dealership to anyone looking for a new or used vehicle More

Purchased a 2012 Nissan Quest! A wonderful experience! Going to buy a car from a dealership is dreadful, or so I thought. Royal Automotive altered my perception of car sales; Royal Automotive showed me Going to buy a car from a dealership is dreadful, or so I thought. Royal Automotive altered my perception of car sales; Royal Automotive showed me what car sales should be at all dealerships. Previous dealerships I have worked with fall short in comparison to Royal Automotive. First, let me start by saying that Chase Murphy did not hesitate to treat me the way that I want to be treated as a consumer. Chase did not hesitate to tell me what the appraisal value was for my car, nor did he hesitate to tell me what the bottom line price was for the vehicle I was interested in. Depending on the dealership, acquiring these two numbers can be like pulling teeth from a child who has not been sedated. Second, Chase Murphy appraised my vehicle $2,000 more than the dealership that I elected not to do business with. I know the value of my trade in before I even step foot in the dealership, So I already knew that the previous dealership appraised my vehicle $1500 below the minimum price they could have appraised my vehicle for. However, Chase gave me the maximum amount I could have received for my vehicle; by doing this, Chase immediately built trust very early on in the sales process. It was at this point, I knew I would finalize the deal with Royal Automotive. Third, not once during the sale did I feel like information was being withheld from me, nor did I feel like I was being lied to, nor did I feel like I was being ripped off. I felt confident about my salesperson (Chase Murphy), I felt confident with the Manager who helped with the deal (Micah Murphy), and I feel confident to do business with Royal Automotive the next time I need a vehicle. I'd also like to give a shout out to David Thomas who offered a helping hand on several occasions with my 2 year old daughter and my 11 month old daughter, even though he was not involved in the sale. This was just icing on the cake to make us all feel like we were at home. Lastly, I am not one to usually leave a review, whether it be positive or negative; however, the service with Royal Automotive was so exceptional that I felt compelled, no obligated, to leave a review. Royal Automotive embodies honesty and integrity, and they are one of the few dealerships left that still conducts business ethically. Royal Automotive will do what they can to maximize your trade in, and they will work with you in finding a vehicle that is suitable for you and your family. Honestly, I am astonished at the service I received from Royal Automotive. I'd like to end this review with a statement that Micah Murphy made to me in response to my satisfaction: "I just want to sell cars in the same way I would like to buy a car." Listen, if you are looking to by a car. check out inventory on Royal Automotive, and if they have a car you are interested in, then give them a chance. I promise, you will not be disappointed. More

Best experience yet Wow these guys are fast. I was in and out in an hour. Love the new vehicle David sold me. I would encourage anyone to give them a chance to earn your Wow these guys are fast. I was in and out in an hour. Love the new vehicle David sold me. I would encourage anyone to give them a chance to earn your business. More

Great Car Buying Experience The salesman was very courteous and helpful. He was very respectful of our needs. He engaged us in meaningful conversation to learn the features we de The salesman was very courteous and helpful. He was very respectful of our needs. He engaged us in meaningful conversation to learn the features we desired in the automobile. He then pointed out those features. Everyone made us feel welcomed!! More

Purchase of my leased Acadia. The people here really want to help you with your purchase and make you happy. I wanted to purchase the vehicle that I've leased for 3 yrs, while I w The people here really want to help you with your purchase and make you happy. I wanted to purchase the vehicle that I've leased for 3 yrs, while I was waiting-I had no idea the finance guy was getting me such a good deal trying to make my payments the way I wanted! The salesman I've known for 3 yrs is truly a gem-hard to find these days! More

New car experience Everyone was honest, helpful and quick. They were enthusiastic and the process went smoothly. I would consider Royal before any other dealership whe Everyone was honest, helpful and quick. They were enthusiastic and the process went smoothly. I would consider Royal before any other dealership when purchasing my next vehicle More

First Rate Experience The salesman who assisted me, Paul Lee, was great. He actually listened to understand my driving needs and recommended a car the precisely fit my need The salesman who assisted me, Paul Lee, was great. He actually listened to understand my driving needs and recommended a car the precisely fit my needs. Paul was never pushy or hurried, but allowed me to take my time in making my car-buying decision. I have had the car I bought at Royal for over two weeks now and I have had no problems with the vehicle. I would definitely contact Royal Automotive and Paul Lee the next time I am buying a vehicle. More

Buying a Vw Friendly and professional staff Tom Was a big help in getting me the car I wanted and working with me and my wife . Thank you Friendly and professional staff Tom Was a big help in getting me the car I wanted and working with me and my wife . Thank you More