Royal Automotive

Very friendly and helpful. John went out of his way to be accommodating. Made sure the car was clean and even helped me install the cargo racks after I had purchased the car. John went out of his way to be accommodating. Made sure the car was clean and even helped me install the cargo racks after I had purchased the car. I would use him again. More

Excellent experience ! I went to Royal to test drive a certain vehicle but ended up purchasing a NEW one instead. The staff was very courteous and accommodating. They didn' I went to Royal to test drive a certain vehicle but ended up purchasing a NEW one instead. The staff was very courteous and accommodating. They didn't waste by time trying to sell or show me something other than what I came there for. The Staff were all very knowledgeable and professional from the test driving to the purchasing to the orientation of the features. I felt at ease, knowing that if I had any questions or concerns after my purchase they were available any time. I will definitely recommend Royal and these associates to my friends. I am a satisfied customer!! More

Excellent experience The short version: Exactly how I wpuld like a car buying experience to be. Professional treatment from initial phone call, to finally getting my k The short version: Exactly how I wpuld like a car buying experience to be. Professional treatment from initial phone call, to finally getting my keys. David Thomas bent over backwards to address any concern, was an extremely entertaining person to talk to and went out of his way to accommodate my requests, even happily riding along to the a mechanics shop owned by a friend. He didnt put pressure on me to buy anything, but I'm very happy I did. Car is in excellent condition, and was sold to me for below the average market value. They even gave me a new battery for the key fob and showed me how to use all the features from bumper to bumper. Micah Murphy, the sales manager, was also a vision of professionalism. Even understaffed as they were the day I went by, he made sure we felt like the most important customers on the lot. He waited patiently for me to get my insurance set up, and double checked David's excellent work. Very pleasant experience, would feel very comfortable buying from them again should the need arise. More

New review Just bought a used vehicle - have not even driven it home but if I have trouble with it I will definitely be back here posting!! Just bought a used vehicle - have not even driven it home but if I have trouble with it I will definitely be back here posting!! More

Scott Gassner, Great Salesman. We recently purchased a 2019 GMC Terrain Denali from Royal GMC and we were lucky enough to get a great salesman, Scott Gassner. Scott worked to ensur We recently purchased a 2019 GMC Terrain Denali from Royal GMC and we were lucky enough to get a great salesman, Scott Gassner. Scott worked to ensure that we got the vehicle we wanted with the options we wanted. He made the car buying experience easy We would definitely buy from Royal again and will not hesitate to recommend Royal and Scott Gassner to anyone looking to purchase a vehicle. More

"Chase Murphy" best salesman ever! Thank you Chase, you have went above and beyond to meet all of our needs and made this car buying experience a great one. I would definitely recomme Thank you Chase, you have went above and beyond to meet all of our needs and made this car buying experience a great one. I would definitely recommend Chase and would buy from him again. Also thank you to Sammy for getting us a great Finance Rate! More

Buying used car I've bought several cars from Royal and always had great experiences! I never feel pressured to buy a car and feel like family. It's by far the best b I've bought several cars from Royal and always had great experiences! I never feel pressured to buy a car and feel like family. It's by far the best buying experience and I'll keep buying cars from y'all! More

Frirendly and Helpful Super helpful, made the process as painless as possible. No issues what so ever. I would 100% recommend this dealership to anyone looking to purchase Super helpful, made the process as painless as possible. No issues what so ever. I would 100% recommend this dealership to anyone looking to purchase a new or used vehicle. More

Recommendable Experience Mr. David Thomas was professional and easy to talk to. I did not feel pressured or heckled in anyway during the conversations. He offered sound advice Mr. David Thomas was professional and easy to talk to. I did not feel pressured or heckled in anyway during the conversations. He offered sound advice and seemed to be coming from a stand point of common sense. Any questions or concerns I had were met with a genuine answer. I knew what I was looking for and what I wanted and Mr. Thomas respected that. Mr. Micah Murphy was thorough and answered any questions I had concerning the financing process without any problem. Both individuals lead to my experience being smooth and relaxed with no hassle. More

DEALING WITH EXPERTS These guys wasted no time getting me in and out. Being a first time buyer. They made everything so simple and easy with their expertise. At Royal they These guys wasted no time getting me in and out. Being a first time buyer. They made everything so simple and easy with their expertise. At Royal they make sure you understand everything and don’t leave you in the blind. Giving me a peace of mind and making my purchase today at Royal confidently. More