Royal Automotive

Purchase of car Great service and communication. Really friendly staff. Carter Ward was my sales person and did a great job. He reached out to me on a regular basis t Great service and communication. Really friendly staff. Carter Ward was my sales person and did a great job. He reached out to me on a regular basis to help me get the car. Kept me updated during the whole process!!! More

The best online professional service ever I purchased a 2016 QX70 from Royal Auto and it was the absolute best car buying experience I ever had. Chase was experience, knowledgeable, patient , I purchased a 2016 QX70 from Royal Auto and it was the absolute best car buying experience I ever had. Chase was experience, knowledgeable, patient , understanding and professional. He was always reachable and quickly solved all problems if any and put me at total ease and I felt that I could trust him even though I never met him. I've had the vehicle for 3 weeks or more now and couldn't be more satisfied. After my horrible experience with Carvana because of a vehicle, also a qx70 that looked good on the outside but serious engine problems and cost of 3 weeks buying time loss , I was very disappointed to see that they tried selling it to 3 other additional customers. I know because of the vin#jn8cs1mu0em451928 that keeps reappearing on their website after the little sticker that indicates " vehicle sold " . Ithis is so wrong on so many levels because I sent them a copy of the diagnostic that I had the INFINITI dealer perform and they know of the problems . I hope all will be aware. I will surely communicate with others. Anyway, I'm very happy with my purchase from Royal Automotive. Thanks for upholding your years of integrity as a auto dealer and employing people of good character. Thanks again, Chase More

People were super honest and transparent which was awesome. I had originally went to another dealership in town and they were scammy. When I went to Royal VW they weren’t pushy, were upfront, and let awesome. I had originally went to another dealership in town and they were scammy. When I went to Royal VW they weren’t pushy, were upfront, and let me take my time. More

Royal Automotive is EXCELLENT I had a terrific experience with Royal automotive. I would trust them again when buying a car. Matt, who sold me the car, was more than accommodating I had a terrific experience with Royal automotive. I would trust them again when buying a car. Matt, who sold me the car, was more than accommodating and the paperwork process was a breeze. More

Kid gloves! I always love buying a car at Royal! I am always taken care of! The staff always hours above and beyond! Service with a smile!! I always love buying a car at Royal! I am always taken care of! The staff always hours above and beyond! Service with a smile!! More

Simple and straightforward, just as it should be. I am thankful for the experiences I have with Royal Automotive. Mr. Gary Redd always provides me with the information I need to make a decision witho I am thankful for the experiences I have with Royal Automotive. Mr. Gary Redd always provides me with the information I need to make a decision without pushing me in any way. I am always appreciative of the experience, and would not hesitate to recommend Royal Automotive and Mr. Gary Redd to anyone. More

Great experience! I came to look at a specific make and left spending a little more but it was worth it. I still can’t get over how far we have come with cars and techn I came to look at a specific make and left spending a little more but it was worth it. I still can’t get over how far we have come with cars and technology. Thanks Don. More

Best and most easy experience I have by far ever had . No nonsense and straight to the point and very nice and friendly. Would recommend to anyone and I’ll be back to buy my next vehicle . No nonsense and straight to the point and very nice and friendly. Would recommend to anyone and I’ll be back to buy my next vehicle More

Great car buying experience!!! We love the car we purchased at Royal!! Monica Q was the best! She was very patient with us and very knowledgeable. She answered all of our question We love the car we purchased at Royal!! Monica Q was the best! She was very patient with us and very knowledgeable. She answered all of our questions and made the car buying experience a great one!! I highly recommend Royal Automotive and Monica. I would definitely purchase another car from these guys. We couldn’t be more happy with car, the service, and the nice folks at Royal. More

Monica is the BEST!! I came to look at a specific car & Monica was a pleasure from the moment I came in! She's only been working at this location for a short time, but she I came to look at a specific car & Monica was a pleasure from the moment I came in! She's only been working at this location for a short time, but she was amazing to work with. She was friendly, helpful, and funny! Even when she didn't have all the answers, she found someone who could help and did everything with genuine care and enthusiasm. The entire process was smooth and hassle free. She made my car buying experience perfect!! I would definitely recommend Monica and this dealership to anyone shopping for a new car More