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Royal Automotive
Vestavia Hills, AL
1,098 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,098 reviews
December 06, 2019
My experience at Royal Volkswagon was pretty interesting. The service if the people were really kind and concerned to the condition of my car. Although everytime I bring my 2014 Volkswagon jetta tdi with the The service if the people were really kind and concerned to the condition of my car. Although everytime I bring my 2014 Volkswagon jetta tdi with the check engine light on I would get the car back and then I'll be driving home and the check engine light would turn on. This has happened for the past five times. But, everytime it has been something different and they are quick to get my car an appointment and get me back on the road to go and get me a ride to enterprise for a rental. My experience was rather pretty good overall. More
by Daniel Reid
Employees Worked With
Gerald, Brooks
December 06, 2019
Amazing service I walked out with the vehicle I wanted at an excellent price. The sales person was knowledgeable about the differences between the trims and was help I walked out with the vehicle I wanted at an excellent price. The sales person was knowledgeable about the differences between the trims and was helpful in deciding the trim that best suited my needs. More
by Javier Castillo
Employees Worked With
John Reynold
December 01, 2019
Awesome experience No hassle, extremely customer friendly sales experience. I will definitely consider Royal in the future. Thank you Carter and Micah for a great sales No hassle, extremely customer friendly sales experience. I will definitely consider Royal in the future. Thank you Carter and Micah for a great sales experience. More
by gjackson18
November 30, 2019
Extremely good Chase and Micah was extremely helpful and gave me a fair price on trade and treated me with respect the entire time I was at the dealership. I would r Chase and Micah was extremely helpful and gave me a fair price on trade and treated me with respect the entire time I was at the dealership. I would recommend Royal GMC More
by daviddoran.dd
November 30, 2019
Mr. Redd was very helpful. I was able to tell him what I wanted and leave with exactly what I wanted. He also worked with me as much as possible. wanted and leave with exactly what I wanted. He also worked with me as much as possible. More
by Richa35221
Employees Worked With
Gary Redd
November 25, 2019
They are the best!!! My husband and I have purchased 2 vehicles from this dealership and we always receive outstanding customer service. They are grately appreciated. They are always a pleasure to deal wi vehicles from this dealership and we always receive outstanding customer service. They are grately appreciated. They are always a pleasure to deal with. Keep up the good work Royal GMC...you truly are professional grade! More
by tdud1
Employees Worked With
Ralph Daniel
November 24, 2019
Friendly and competitive Staff is friendly and helpful and they gave me the best deal in town. I’ve purchased two cars from this dealership and I’ve been pleased with both exp Staff is friendly and helpful and they gave me the best deal in town. I’ve purchased two cars from this dealership and I’ve been pleased with both experiences. More
by alysonhaynes
November 22, 2019
Great service! Great deal! Carter was enthusiastic, well informed and very pleasant to deal with. We never felt pressured and he was not the typical car salesman. This young ma Carter was enthusiastic, well informed and very pleasant to deal with. We never felt pressured and he was not the typical car salesman. This young man shows a level of intelligence that will propel him to higher positions in the car dealership business. We appreciated him greatly. Thank you! More
by Matthew Winfield
Employees Worked With
November 20, 2019
The best treatment. Always. I choose a different state because I trust them. Tom Godwin and Matt Morgan help keep us in good safe cars. Andrew of repairs too because I trust them. Tom Godwin and Matt Morgan help keep us in good safe cars. Andrew of repairs too More
by Agafartist Googenslymer
